Restaurant Manager - Aptos, United States - Seascape Beach Resort

    Seascape Beach Resort
    Seascape Beach Resort Aptos, United States

    1 month ago

    Default job background
    Description
    Job Details

    Job Location
    Seascape Beach Resort - Aptos, CA

    Position Type
    Full Time

    Education Level
    High School

    Salary Range
    $70, $75,000.00 Salary/year

    Job Shift
    Day

    Job Category
    Restaurant - Food Service

    Description

    SUMMARY: Oversees the restaurant floor staff during heavy foot traffic hours and manages the backend administrative duties of the Sanderlings Restaurant.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Respond to guest concerns and request to ensure complete guest satisfaction
    • Create schedules for restaurant front of house staff and restaurant bar staff including all meal periods with budget and business levels in mind
    • Assist Director of Food & Beverage in booking large groups that do not require banquet staff
    • Ensure server tips sheets are turned in daily and review to verify amounts are correct
    • Turn server tips sheets into Human Resources for payroll daily once verified
    • Conduct inventory monthly and turn in reports from inventory to the Director of Food & Beverage
    • Execute and oversee ordering of restaurant related items (excludes kitchen food ordering)
    • Attend department meetings scheduled by the Director of Food & Beverage
    • Review all special promotions, party bookings and BEO's for the shift/day
    • Responsible for completing all tasks on the manager check list on a daily basis
    • Ensure that menus are in presentable condition for the day and upcoming shift
    • Inspect and ensure all dcor, tables, chairs, table settings and uniforms are presentable and meet Seascape Beach Resort standards
    • Maintain the managers daily log each shift (including recording of day's events, employee issues, maintenance items, housekeeping calls)
    • Provide Micros support to restaurant
    • Complete labor report and review timecards daily to ensure time cards are accurately completed by employees
    • Provide support to restaurant service staff when necessary including but not limited to:
      • Taking orders, running food, clearing and re-setting tables, moving chairs and tables, tending bar and coffee stations
    • Complete FOH functions including but not limited to daily cash reconciliation, opening and closing procedures
    • Provide staff feedback and coaching where necessary
    • Participate in the hiring process through interviewing candidates alongside the Director of Food & Beverage
    • Perform other related duties as requested by the supervisor
    Qualifications

    QUALIFICATIONS, SKILLS & ABILITIES
    • Ability to take care of the customers needs while following company procedures
    • Must be tech savvy and capable of using Canva, Microsoft Excel, Word, Publisher
    • Basic knowledge of social media and marketing to partner with in-house marketing team
    • Ability to accept responsibility and account for his/her actions
    • Knowledge of people management and strong ability to lead a team
    • Understanding of staffing needs and capabilities to staff according to business levels
    • Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities
    • Ability to make critical decisions while following company procedures
    • Ability to find a solution for or to deal proactively with work related problems
    • Ability to influence others to perform their jobs effectively and to be responsible for making decisions
    • Extensive experience with training staff and implementing SOPs and processes
    EDUCATION AND/OR EXPERIENCE
    • Two year's related hotel/resort restaurant industry experience and/or training
    • Must have at least 4 years of experience managing a staff and a restaurant
    • At least 4 years of proven experience training staff
    • High school or GED graduate
    LANGUAGE SKILLS
    • Ability to read, comprehend and provide instructions, both written and verbal
    COMPUTER SKILLS
    • Have working knowledge of Micros POS and back office reporting functions
    • Proficient in Outlook and Microsoft internet applications
    CERTIFICATES & LICENSES
    • Must provide valid document(s) to work in the US
    • Must have valid Food Handler Certificate
    • TIPS certification required
    • Valid California Driver License is required (for specific positions)
    PHYSICAL DEMANDS
    While performing the duties of this job, the employee must be able to:
    • Lift 25-50 lbs.
    • Sit, stand and walk for long periods of time