Jobs

    VP Product Management, Consumer - Tallahassee, United States - Trustpilot

    Trustpilot
    Trustpilot Tallahassee, United States

    5 days ago

    Default job background
    Description
    We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?


    Trustpilot is seeking an experienced VP Product Management, Consumer & Trust, to have an integral part in shaping the future of our consumer product suite and Trust & Transparency initiatives.

    Reporting directly to the Chief Product Officer, this leadership position will oversee a diverse team of 7 Product Managers, driving the strategic vision and execution of our consumer decision engine.

    We are looking for an individual who will exemplify our goal of becoming the epitome of dependability, applying extensive product management skills, a zest for engaging with consumers, and a steadfast promise to enhancing trustworthiness in digital environments.


    What you'll be doing:

    Strategic Leadership:


    Develop and execute an evolving 3-year product strategy that aligns with Trustpilot's vision of becoming the universal currency of trust.

    Lead the consumer product and Trust & Transparency teams to increase our value as a decision engine, facilitate engagement, and ensure our services meet consumers wherever they are.


    Product Innovation:
    Spearhead the development and implementation of new features and capabilities to enhance the consumer experience on Trustpilot. This includes improving the review flow, introducing video reviews, AI summaries, and contextual questions for reviewers, among others.

    Consumer Engagement:


    Implement gamification strategies and other engagement tactics to increase the volume and quality of reviews, reduce the time between reviews, and enhance the overall user experience.

    Develop features that support discovery, personalization, and mobile adoption.

    Market Expansion:


    Collaborate with commercial teams to identify and target high-value service verticals, driving acquisition and engagement in strategic markets, especially in the US.


    Team Leadership:
    Oversee and mentor a team of Product Managers, building a culture of innovation, collaboration, and accountability. Ensure your team is equipped with the tools and knowledge to excel in their roles.

    Data-Driven Decision Making:


    Utilize metrics and user feedback to guide product development decisions, measure success against strategic priorities, and continuously refine our product offerings.


    Stakeholder Engagement:


    Work closely with other department heads, including Marketing, Sales, and Content Integrity, to ensure product strategies align with company goals and market needs.

    Represent Trustpilot's product vision in external forums and with key partners.

    Who you are:

    Proven Leadership:
    Proven experience in product management experience, with several years in a senior leadership role overseeing consumer-facing digital products. Experience leading product teams in high-growth technology companies is desirable.

    Strategic Thinker:
    Demonstrated ability to develop and execute product strategies that drive growth, user engagement, and trust. Familiarity with the competitive landscape of review platforms and consumer decision engines.

    Consumer-Centric:
    Deep understanding of consumer behaviour online, especially in the context of e-commerce and review platforms. Experience with gamification, personalization, and mobile-first strategies.

    Technical Expertise:
    Solid grasp of current technology trends, product development methodologies, and tools. Experience with AI, machine learning, and data analytics is highly desirable.

    Collaborative Mindset:


    Advanced interpersonal and communication skills, coupled with high emotional intelligence, enabling effective collaboration and leadership across teams within the organization.

    Demonstrates the ability to understand and control emotions, building a positive work environment and leading through influence with awareness and adaptability.


    Analytical Skills:
    Proficiency in using data to inform product decisions, measure performance, and identify opportunities for improvement.

    What's in it for you:
    A range of flexible working options to dedicate time to what matters to you
    Competitive compensation package + bonus
    28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
    Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
    Pension and life insurance
    Health cash plan, online GP, 24/7, Employee Assistance Plan
    Full access to Headspace, a popular mindfulness app to promote positive mental health
    Paid parental leave
    Season ticket loan and a cycle to work scheme
    Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for

    Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.

    Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
    Independent financial advice and free standard professional mortgage broker advice
    Still not sure?
    We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot.

    We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties.

    So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you
    #LI-DK1
    About Trustpilot


    At Trustpilot, we're passionate about our mission to offer a free and open to all review platform, built on collaboration.

    For consumers, we're a place to connect with and influence businesses. For companies, we're a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.
    We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other.

    We work across borders and cultures to be a tangible symbol of trust in an ever-changing world.

    With vibrant office locations all around the world and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.

    Our purpose is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense.

    A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of.

    If you're ready to grow, let's go.
    Join us at the heart of trust.

    Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.

    Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

    Together, we are the heart of trust.

    Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected.

    Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our

    Privacy Policy.

    #J-18808-Ljbffr
  • Walt Disney Company

    Consumer Insight Manager

    3 weeks ago

    Walt Disney Company Tallahassee, United States

    Job Posting Title: · Consumer Insight Manager Req ID: · Job Description: · About the Role & Team: · The Disney Experiences group is seeking a motivated Consumer Insight Manager to join our team that supports Direct-to-Consumer Branded Retail within Disney's Consumer Products orga ...

  • Walt Disney Company

    Consumer Insight Manager

    3 days ago

    Walt Disney Company Tallahassee, United States

    Job Posting Title: · Consumer Insight Manager Req ID: · Job Description: · About the Role & Team · "We make magic." That's our motto at Disney Experiences, and it permeates everything we do. At Disney, we help inspire that magic by enabling our teams to push the limits of enterta ...

  • Walt Disney Studios

    Consumer Insight Manager

    3 days ago

    Walt Disney Studios Tallahassee, United States

    Job Summary: · About the Role & Team · "We make magic." That's our motto at Disney Experiences, and it permeates everything we do. At Disney, we help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen · The Consumer In ...

  • Disney Interactive Media Group

    Consumer Insight Manager

    1 week ago

    Disney Interactive Media Group Tallahassee, United States

    Job Summary: · About the Role & Team · "We make magic." That's our motto at Disney Experiences. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen for audiences ...

  • Acosta Group

    Senior Manager, Consumer Insights

    6 days ago

    Acosta Group Tallahassee, United States

    You will be a key · shopper insights · partner between · Acosta · , the client, and the customer. This requires a high-level understanding of · consumer insights · and the · retail industry · landscape, including · sales drivers · that affect clients and customers. · Yo ...

  • State of Florida

    government operations consultant i

    2 weeks ago

    State of Florida TALLAHASSEE, United States

    But are not limited to: The incumbent reports to the Consumer Complaint Units Senior Management Analyst II - SES; duties and responsibilities of the position, mainly performed on an independent basis, are as follows: Performs all citation processing Operations, Consultant, Govern ...

  • Trustpilot

    Marketing Manager

    3 weeks ago

    Trustpilot Tallahassee, United States

    We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust? · Trustpilot is at a very exciting stage in ...

  • Texas Health Huguley FWS

    Senior CX Analyst Hybrid

    2 weeks ago

    Texas Health Huguley FWS Tallahassee, United States

    Job Description - Senior CX Analyst - Hybrid · Job Description · Senior CX Analyst - Hybrid · ( · Job Number: · ) · Description · AdventHealth · All the benefits and perks you need for you and your family: · Benefits from Day One · Career Development · Whole Person Wellbeing ...

  • Great HealthWorks

    Consumer Affairs Senior Analyst

    3 weeks ago

    Great HealthWorks Tallahassee, United States

    How You Will Make an Impact · Consumer Affairs Senior Analyst will maintain a working knowledge of Great HealthWorks operational policies and procedures, products, services, promotions, and brand ambassadors. · Monitor and analyze consumer feedback data to identify trends and sh ...

  • Smart Solutions Inc

    Entry Level Account Manager

    3 weeks ago

    Smart Solutions Inc Tallahassee, United States

    The Account Manager will assist the marketing team in the implementation of all marketing activities, working closely to increase brand awareness, drive sales, and ultimately generate new business leads. This is an entry-level marketing position with exposure to multifaceted area ...

  • Abercrombie & Kent

    Sales Director

    3 weeks ago

    Abercrombie & Kent Tallahassee, United States

    Position Summary · Strategically manage a sales territory, selling & marketing a global portfolio of Abercrombie & Kent products and experiences to the retail travel agency community, with a focus on the Luxury Travel & Leisure Markets. Implement a cost-effective sales strategy t ...

  • State of Florida

    Regulatory Consultant

    4 days ago

    State of Florida Tallahassee, United States

    Requisition No: 829655 · Agency: Agriculture and Consumer Services · Working Title: REGULATORY CONSULTANT FOR INTERNAL AGENCY EMPLOYEES ONLY) · Pay Plan: Career Service · Position Number: · Salary: $40, $44,000.32 · Posting Closing Date: 05/26/2024 · Total Compensation Estimator ...

  • Walt Disney Company

    Consumer Insight Data

    1 week ago

    Walt Disney Company Tallahassee, United States

    Job Posting Title: · Consumer Insight Data & System Integration Developer Req ID: · Job Description: · Consumer Insight Data & System Integration · Developer · Job Overview: · Consumer Insight, Measurement & Analytics (CIMA) is part of the Finance organization for Disney Experie ...

  • My Florida Corp Defunct

    regulatory consultant

    4 days ago

    My Florida Corp Defunct Tallahassee, United States

    REGULATORY CONSULTANT FOR INTERNAL AGENCY EMPLOYEES ONLY) · Date: May 23, 2024 · Location: · TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 3 ...

  • Advantage Solutions

    Brand Activation Manager

    3 weeks ago

    Advantage Solutions Tallahassee, United States

    Summary · NUTRL Brand Activation Manager (BAM) · Employment Type: Full Time · Duration: 10 weeks · Location: Tallahassee, FL · Summary: · Join the world-renowned Anheuser-Busch family, where passion meets innovation. We are seeking a dynamic and strategic Brand Activation Manager ...

  • The Ames Co

    Customer Experience Director

    2 weeks ago

    The Ames Co Tallahassee, United States

    ** Customer Experience Director (Orlando, FL)** · **Job Category****:** Customer Service · **Requisition Number****:** CUSTO01940 · Showing 1 location · **Job Details** · **Description** · **WHY JOIN THE AMES COMPANIES** · Our employees are our greatest assets, that is why we ...

  • Insight Global

    Marketing Associate

    6 days ago

    Insight Global Tallahassee, United States

    Marketing Associate · A Marketing Associate is a professional who assists in planning and implementing marketing and advertising activities. They work to analyze market research, gather consumer behavior data, and create reports on marketing and sales metrics. Key responsibilitie ...

  • Advantage Solutions

    Brand Activation Manager

    3 weeks ago

    Advantage Solutions Tallahassee, United States

    · Brand Activation Manager · Job Locations · US-FL-Tallahassee | US-GA-Thomasville · Primary Posting Location : City · Tallahassee · Primary Posting Location : State/Province · FL · Postal Code · 32301 · Primary Posting Location : Country · US · Requisition ID · Position Type · ...

  • Economic Impact Catalyst

    Market Research Analyst

    2 weeks ago

    Economic Impact Catalyst Tallahassee, United States

    Overview: · We are seeking an experienced and analytical Market Research Analyst to join our growing marketing team. In this role, you will be responsible for conducting market research studies, analyzing data, and providing valuable insights to support our strategic business dec ...

  • PEScience

    Head of Marketing

    3 weeks ago

    PEScience Tallahassee, United States

    Unique opportunity to be part of the evolution of a 14-year old innovative sports nutrition brand. Assist in defining and building the marketing and creative for our company, built on the foundation of high consumer trust and innovative formulas. As a company that sells both D2C ...