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    Bilingual Support Center Specialist - Atlanta, United States - Randstad USA

    Randstad USA
    Randstad USA Atlanta, United States

    1 month ago

    Randstad USA background
    TEMPORARY, Full time
    Description
    Client in need of a Spanish/English speaking support specialist. The candidate must be analytical, have problem solving skills, and have a typing speed of 45 wpm+. Must be able to read, write, and speak Spanish proficiently. Hybrid schedule. Must be able to work between the hours of 11am-8pm. Apply Today

    salary: $19 - $20 per hour
    shift: First
    work hours: 10 AM - 7 PM
    education: High School

    Responsibilities

    Engage and connect with internal and external talent

    Provide guidance on the companies policies, procedures and system use

    Handle general inquiries and address common concerns from external talent

    Identify and escalate priority issues and follow up with talent

    Document all calls in accordance to the standard operating procedures

    Skills
  • Answering Phones
  • Customer Service
  • Customer Relations
  • Typing Skills
  • Spanish
  • Analytical Thinking
  • Basic Software Skills
  • Call Center Support
  • Telephone Etiquette
  • Accounting Coursework
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

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