Customer Account Resolution Specialist - Wichita - Account Recovery Specialists, Inc

Description

Job Summary

We are seeking a motivated and reliable CUSTOMER ACCOUNT RESOLUTION SPECIALIST to join our team in Wichita, KS.

This is an exciting opportunity for individuals with strong communication and problem-solving skills to work in a dynamic environment where they can make a real difference in resolving customer accounts.

About the Role

As a Customer Account Resolution Specialist, you will be responsible for making outbound and taking inbound calls to negotiate payment arrangements and resolve accounts. You will maintain responsibility for consumer accounts, updating and determining the best course of action.

• Make outbound and take inbound calls to negotiate payment arrangements and resolve accounts
• Maintain responsibility for consumer accounts, updating and determining the best course of action
• Skip Tracing to locate consumers

The ideal candidate will have experience speaking with attorneys, Probate Documents, Auto Insurance, and phone experience. Bilingual Spanish ability is a plus. A minimum typing speed of 25 wpm is required to move forward with in-office interview.

About Our Company

Account Recovery Specialists, Inc. is a Kansas-grown, family-owned organization headquartered in Wichita, KS. We have been providing comprehensive accounts receivable management since 1992 and returning millions of dollars annually to our clients, local Kansas businesses. We value compassion, integrity, and the meaningful use of technology.

What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as excellent benefits including health insurance, dental insurance, vision insurance, telehealth, life and AD&D insurance, short and long term disability insurance, employee assistance program (EAP), 401(k) and Roth 401(k), professional and career development benefits, dependent care flex spending account (DCFSA), health care flex spending account (HCFSA), HDHP health reimbursement arrangement (HRA), vacation, sick, and personal days, paid holidays, medical, maternity, and paternity leave, tuition reimbursement, professional development program, referral program, frequent performance reviews, years of service awards, and extra incentives including referral and signing bonuses.