Patient Services Representative - Atlanta, United States - Surgery Partners

    Surgery Partners
    Surgery Partners Atlanta, United States

    1 month ago

    Default job background
    Description
    JOB TITLE: Patient Services Rep

    GENERAL SUMMARY OF DUTIES:

    The Patient Services Representative performs general business office functions that may include some or all of the following:
    • Insurance verification and eligibility;
    • Insurance pre-authorization/pre-certifications;
    • Counseling patients and families on insurance and payment issues prior to surgery.
    • Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
    • Registers patients in the system.
    • Collects and revises all patient insurance information.
    • Collects co-pays, deductibles and other out of pocket amounts at the time of service.
    • Balances receipts, reconciles daily work batches and prepares audit trail.
    • Other office tasks as assigned.
    REQUIREMENTS:
    • High school diploma or GED required.
    • Experience working face-face with patients in a medical environment/office setting.
    • Two years minimum office experience in a medical environment.