Jobs
>
Lansing

    Store Customer Service Specialist - Lansing, United States - Sherwin-Williams

    Sherwin-Williams
    Sherwin-Williams Lansing, United States

    3 weeks ago

    Default job background
    Description

    The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911

    Sign-On Bonus if you speak Spanish

    To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and English in order to service Spanish-speaking customers and their product needs. Paid out in two installments after first 60 days and 120 days of employment. Eligibility requirements apply. Ask your Recruiter and review flyer for more details.

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals.

    Here, we believe theres not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, theres a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Well give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show

    What is the Process to get Started?

    Step 1 Online Application

    Find the role(s) that interest you on our Careers page:

    Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

    Step 2 Digital Interview

    Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

    Youll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

    Step 3 In-Store Interview

    Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

    At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at Click on Candidates to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

    Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

    The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
    • Ensure high levels of customer satisfaction through excellent sales service
    • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    • Build productive trust relationships with wholesale and retail customers
    • Process sales transactions accurately and consistent with policies and procedures
    • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    • Maintain precise work order files and formulas
    • Pull appropriate products from the sales floor or warehouse
    • Tint and mix products, as needed, to customer specifications
    • Stock shelves and set up displays
    • Clean store equipment
    • Load/unload delivery trucks
    • Assist in making deliveries, as needed
    • Maintain in-stock and presentable condition assigned areas
    • Remain knowledgeable on products offered and discuss available options
    • Comply with inventory control procedures
    • Suggest ways to improve sales
    Minimum Requirements:
    • Must be at least eighteen (18) years of age
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
    • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

    Preferred Qualifications:

    • Have a valid, unrestricted Drivers License
    • Have at least a High School diploma or GED
    • Have at least one (1) year experience working in a delivery, retail, or customer service position
    • Have previous work experience selling paint and paint related products
    • Have previous work experience operating tinting and mixing equipment
    • Ability to read, write, comprehend, and communicate in more than one language
    • Ability to read, write, comprehend, and communicate in Spanish
  • Rollins

    Customer Service Specialist

    3 weeks ago

    Rollins Lansing, United States

    ** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** ORKIN022661 Showing 1 location **Job Details** · **Description** · **$17.00 Per Hour** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** ...

  • O'Reilly Auto Parts

    Retail Service Specialist

    1 week ago

    O'Reilly Auto Parts Lansing, United States

    O'Reilly Automotive N East St [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of s ...

  • Peckham

    Vocational Services Specialist

    1 week ago

    Peckham Lansing, United States

    *Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.* · Peckham Inc. - Vocational Services Specialist · SUMMARY · The Vocational Service ...

  • Tecomet, Inc.

    Customer Service Specialist

    2 weeks ago

    Tecomet, Inc. Lansing, United States

    Job Description · Job DescriptionBuild innovative solutions and design the future.You can pursue your potential at Tecomet by working with a dedicated team to solve complex challenges, in partnership with industry-leading clients in medical device technology, aerospace, and defen ...

  • Independent Insurance Agents

    Client Service Specialist

    3 weeks ago

    Independent Insurance Agents East Lansing, United States

    Client Service Specialist · Our brokerage is seeking a Client Service Specialist to support our Servicing Department. Current locations in both the East Lansing, MI and Skokie, IL areas. This is a wonderful opportunity for candidates with a service background looking to shift ca ...

  • State of Michigan

    Services Specialist Assistant 8-E10

    5 days ago

    State of Michigan Lansing, United States

    The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, ...

  • LaFontaine Buick GMC

    Automotive Service Lane Acquisition Specialist

    3 weeks ago

    LaFontaine Buick GMC Lansing, United States Full time

    AUTOMOTIVE SERVICE LANE ACQUISITION SPECIALIST · Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the commu ...

  • LaFontaine Buick GMC

    Automotive Service Lane Acquisition Specialist

    2 weeks ago

    LaFontaine Buick GMC Lansing, United States

    Job Description · Job DescriptionJob Description: · AUTOMOTIVE SERVICE LANE ACQUISITION SPECIALIST Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring compan ...

  • Peckham

    Vocational Services Specialist

    2 weeks ago

    Peckham Lansing, United States

    *Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*Peckham Inc. - Vocational Services SpecialistSUMMARYThe Vocational Services Specialist ...

  • Sparrow Health System

    pre service specialist

    3 weeks ago

    Sparrow Health System Lansing, United States

    Job Opportunity · Job ID:43464 · Positions Location: Lansing, MI Job Description General Purpose of Job: The · Description: · Positions Location: Lansing, MI · Job Description · General Purpose of Job: · The Pre-Service Specialist's main objective is to accurately schedule and ...

  • Tecomet

    Customer Service Specialist

    1 week ago

    Tecomet Lansing, United States

    Build innovative solutions and design the future . · You can pursue your potential at Tecomet by working with a dedicated team to solve complex challenges, in partnership with industry-leading clients in medical device technology, aerospace, and defense industries. With the back ...

  • Community Mental Health Authority of Clinton, Eaton, & Ingham Counties

    Client Service Specialist

    1 week ago

    Community Mental Health Authority of Clinton, Eaton, & Ingham Counties Lansing, United States

    Job DescriptionResponsibilities: Under the supervision of the Case Management Services Coordinator of Adult Mental Health Services Team III, serves as a professional performing a wide range of direct and indirect mental health services to consumers with a chronic mental illness o ...

  • Community Mental Health Authority of Clinton, Eaton, & Ingham Counties

    Client Service Specialist Part-Time AMHS/BCU

    2 weeks ago

    Community Mental Health Authority of Clinton, Eaton, & Ingham Counties Lansing, United States Part time

    Job Description · Responsibilities: Under the supervision of the Coordinator, the Adult Mental Health Services/Bridges Crisis Unit, provides a wide range of direct and indirect mental health services to adults with chronic mental illness, substance use disorders, and adjustment d ...

  • Sherwin-Williams

    Store Customer Service Specialist

    2 weeks ago

    Sherwin-Williams Lansing, United States

    The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 · Sign-On Bonus if you speak Spanish · To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and Engl ...

  • Sherwin-Williams

    Store Customer Service Specialist

    3 weeks ago

    Sherwin-Williams Lansing, United States

    The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 · Sign-On Bonus if you speak Spanish · To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and Engl ...

  • The Sherwin-Williams Company

    Store Customer Service Specialist

    2 weeks ago

    The Sherwin-Williams Company Lansing, United States

    The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 · Sign-On Bonus if you speak Spanish · To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and Eng ...

  • Sherwin-Williams

    Store Customer Service Specialist

    2 weeks ago

    Sherwin-Williams Lansing, United States

    · The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 · Sign-On Bonus if you speak Spanish · To receive this $1,000 bonus, applicants must have the ability to converse fluently in Spanish and E ...

  • Sherwin-Williams

    Store Customer Service Specialist

    3 weeks ago

    Sherwin-Williams Lansing, United States

    Job Description · The individual selected for this role will be expected to work at Store #1095, located at: 5601 South Cedar St. Suite B Lansing MI, 48911 · Sign-On Bonus if you speak Spanish · To receive this $1,000 bonus, applicants must have the ability to converse fluentl ...

  • Hope Network Neuro Rehabilitation

    Food Service Specialist

    6 days ago

    Hope Network Neuro Rehabilitation East Lansing, United States Part time

    The Food Services Specialist is a key associate at Hope Network whose primary responsibilities include: Prepare food as indicated on posted menu. Follow food safety, Ex. Serve Safe, practices. Maintain order, clean and sanitize kitchen facility and equipment adhering to Health De ...

  • Worthy Insurance Group, LLC

    Client Service Specialist

    3 weeks ago

    Worthy Insurance Group, LLC East Lansing, United States

    · Client Service Specialist · Our brokerage is seeking a Client Service Specialist to support our Servicing Department. Current locations in both the East Lansing, MI and Skokie, IL areas. This is a wonderful opportunity for candidates with a service background looking to shift ...