Senior Customer Success Manager - Waltham
6 days ago
Job summary
In this critical role, you will manage a portfolio of medium-to-high value BPO accounts, driving adoption, value realization and retention while preparing customers for strategic partnership expansion.
Responsibilities
- Own and manage a blended portfolio of domestic and global BPO accounts
- Serve as primary operational contact while building relationships with operational and mid-tier leadership within partner organizations
Job description
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