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    Tenant Services Coordinator - McLean, United States - The Squires Group

    The Squires Group
    The Squires Group McLean, United States

    2 weeks ago

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    Description
    Overview :

    We are seeking a proactive and customer-focused Tenant Services Coordinator for a reputable family-owned company with a long-standing history in the industry. In this role, you will be responsible for managing the day-to-day needs and requests of our tenants, ensuring their satisfaction and fostering positive relationships within our properties. The ideal candidate will have excellent communication skills, strong attention to detail, and a passion for delivering exceptional service.

    The position is onsite in McLean, VA. Our client is unable to provide sponsorship.

    Responsibilities :
    • Tenant Relations: Serve as the primary point of contact for tenants, addressing their inquiries, concerns, and requests in a timely and professional manner.
    • Issue Resolution: Coordinate with property management and maintenance teams to address tenant issues promptly and ensure timely resolution.
    • Lease Administration: Assist in lease administration activities, including lease renewals, rent collection, and lease compliance.
    • Event Coordination: Plan and coordinate tenant events and activities to foster a sense of community within the property.
    • Vendor Management: Liaise with vendors and service providers to coordinate repairs, maintenance, and other services as needed.
    • Property Inspections: Conduct regular inspections of common areas and tenant spaces to ensure cleanliness, safety, and compliance with property standards.
    • Documentation: Maintain accurate records of tenant communications, maintenance requests, and lease agreements.
    • Budget Management: Assist in budget preparation and monitoring for tenant-related expenses, ensuring adherence to budgetary constraints.
    • Emergency Response: Act as a point of contact during property emergencies, providing support and assistance to tenants as needed.
    • Tenant Communication: Communicate property updates, policies, and procedures to tenants through newsletters, emails, and other channels.
    Qualifications :
    • Bachelor's degree in Business Administration, Real Estate, Hospitality Management, or related field preferred.
    • Previous experience in property management, customer service, or hospitality industry highly desirable.
    • Strong communication and interpersonal skills, with the ability to interact effectively with tenants, colleagues, and vendors.
    • Excellent organizational skills and attention to detail.
    • Proficiency in Microsoft Office Suite and property management software.
    • Ability to multitask, prioritize tasks, and work independently in a fast-paced environment.
    • Knowledge of lease agreements, property management principles, and relevant regulations is a plus.
    :

    Check out our Referral Program
    The Squires Group will pay you for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to

    #LI-MM1

    #LI-onsite



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