- Greet and thank customers
- Place customer food and beverage orders through verbal communication and/or automated systems.
- Relay customer food and beverage orders from service counter to kitchen operations.
- Cook, prepare, package and pour food and beverages in kitchen operations by and and/or through the use of kitchen equipment, such as fryers, open-flamed gas grills, cooking vats, ice machines, food processors, and other small wares while utilizing proper food safety and sanitation procedures.
- Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials.
- Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils.
- Fill food and beverage orders of customers as part of the coordinated kitchen and customer service operations.
- Collect customer payments and return proper change to customers through use of cash register.
- Unload deliveries of food, beverage, packaging and serving materials to restaurant.
- Clean the interior and exterior of the entire restaurant premises. Cleaning work shall entail sweeping and mopping floors, scrubbing, rinsing and polishing tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment, and removing unused items from dining area and litter from the premises.
- Observes/follows alcoholic beverage laws, when applicable.
- Maintain safe public access to the restaurant.
- Cash register, headset, fryer, open-flamed gas grill, steamer, oven, slicer, knife, cooking vats, food processor, convection oven, tropi chiller/ice-cream/coffee machines, personal protective equipment, power soak sink, trash compactor, fry-filter equipment, automatic dishwasher, combo-oven and others.
- Performs other duties and tasks as assigned or determined by management or supervisors and moves with a sense of urgency.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
- Adheres to all company policies and procedures as established in the Staff Member Handbook.
- Excellent written and verbal communication skills
- Ability to interact professionally with guest, other departments and outside contacts
- Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision
- Good judgment and decision making abilities
- Ability to receive and respond promptly to requests, orders and instructions.
- Ability to maintain productivity, composure, and a pleasant attitude under pressure.
- Climbing, ascending or descending ladders, stairs, ramps.
- Walking, standing or reaching for long periods and distances.
- Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
- Feeling or grasping objects of different size and shape.
- Maintaining body equilibrium to prevent falling, walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
- Hearing sounds at normal speaking levels with or without correction.
- Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
- Work Environment
- The noise level in the work environment is moderate to high.
- Continuing variety of conditions depending upon season, day of week, and time of day.
- Employee frequently required to grasp and carry hot and cold items.
- Employee periodically required to lift weights from 25 up to 50 pounds.
- Employee is regularly required to stand, walk, talk, or hear. Floor conditions could be wet or slippery, noises from fans and other equipment may be moderate to high.
- Must be able to speak English in positions requiring immediate customer contact (i.e. cashier, expeditor, dining room attendant, hostess, food server).
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, and guests.
- Mathematical Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
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Description
Job Description
Job DescriptionDescription:JOB OVERVIEW: The hourly staff member is responsible for the completion of a variety of tasks relating to the preparation and service of food to customers, and to the maintenance of a clean and pleasant dining environment.
POSITION DESCRIPTION:
SKILLS/EXPERIENCE:
The characteristics described below are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
Language Skills