IT Service Desk Intern - San Luis Obispo - Promega

    Promega
    Promega San Luis Obispo

    16 hours ago

    Description
    Job Description


    JOB OBJECTIVE:

    As part of the IT Global Support Services team, the IT Service Desk Intern will provide technical support to Promega employees worldwide.

    This role involves supporting business software applications, handling hardware and software installations, and contributing to maintaining efficient IT operations across the organization.

    Estimated starting salary range is $ $23.00/hour, depending on experience and qualifications.
    The full salary range for this position is $ $25.00/hour.

    CORE DUTIES:

    • Receive and respond to initial user inquiries via phone, email, instant messaging, and in-person requests for assistance.2. Create tickets, provide initial troubleshooting, and thoroughly document troubleshooting steps.3. Setup hardware and software, including configuration and training of supported systems. Recognize and escalate more complex issues to the next level of support.4. Assist in desktop imaging and maintaining image and inventory management (asset management).5. Create and maintain knowledge base documentation for Promega systems.6. Handle tasks with proper communication and within the allotted timeframe under immediate to minimal supervision.7. Assist users in maximizing the use of networks and computing systems.8. Maintain confidentiality regarding information processed, stored, or accessed by end-users on the network.9. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.10. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work.11. Understands and complies with ethical, legal and regulatory requirements applicable to our business.

    KEY QUALIFICATIONS:
    1. Currently enrolled in a 2- or 4-year degree program in an information technology-related discipline.2. Ability to work effectively with minimal supervision.3. Excellent problem-solving skills, and strong interpersonal, verbal, and written communication skills.4. Ability to communicate in a friendly and effective manner with both non-technical and technical individuals.5. Ability to maintain patience, a customer-friendly attitude, and work effectively in a team environment.6. Ability to maintain a safe and clean working environment.7.

    Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration.


    PREFERRED QUALIFICATIONS:
    1. 1-year work experience in a similar IT support environment.

    PHYSICAL DEMANDS:

    • Ability to work with computer equipment.2. Frequently required to remain stationary, move around, talk, hear, bend, and reach.

    At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs.

    As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.


  • Only for registered members San Luis Obispo

    As part of the IT Global Support Services team,IT Service Desk Intern will provide technical support to Promega employees worldwide. · This role involves supporting business software applications,hardware and software installations,and contributing to maintaining efficient IT ope ...

  • Only for registered members San Luis Obispo Internship

    As part of the IT Global Support Services team, the IT Service Desk Intern will provide technical support to Promega employees worldwide. · ...

  • Only for registered members San Luis Obispo Full time $25 - $33 (USD)

    We are looking for a dynamic and organized Front Desk Coordinator who will serve as the first point of contact for visitors, clients, and employees, · while managing front office operations and providing comprehensive administrative support.Greet and welcome visitors in a profess ...

  • Only for registered members San Luis Obispo $89,400 - $110,000 (USD)

    This safety field technician will play a mission-critical role in embedding a culture of operational discipline ownership high-performance execution. · Safety First In this field-based role you will spend significantly more time with crews than behind a desk. Ability to travel 50 ...

  • Only for registered members San Luis Obispo $25 - $30 (USD)

    We are seeking a personable and detail-oriented Office Administrator to manage front-desk responsibilities and provide general administrative support across the organization. · This role is the first point of contact for visitors and callers, helping to create a professional and ...

  • Only for registered members San Luis Obispo, CA

    We are looking for a collaborative team player to join our growing IT department. The ideal candidate is organized and process-driven with excellent problem-solving skills. · The role includes providing technical support and peace of mind for clients,Resolving Tier 1 and 2 techni ...

  • Only for registered members San Luis Obispo

    We are seeking an experienced Account Executive to help drive the growth and development of our clientele base. · This role will focus on acquiring new customers and projects in IT services including Infrastructure, Cloud technologies, IT Managed Services (ITMS), and/or IT Outsou ...

  • Only for registered members San Luis Obispo Full time

    +Job Details · Hotel Cerro - San Luis Obispo, CA 93401 · +Position Type: · Full-Time/Part-Time · +Skill RequirementsSafe work habits · ...

  • Only for registered members San Luis Obispo, CA

    About GeoStabilization International is the leading geohazard mitigation firm operating throughout the United States, Canada, and New Zealand. · Operational Partnership: Collaborate with field operations to proactively identify and mitigate risks on complex, high-exposure job sit ...

  • Only for registered members San Luis Obispo, CA

    We are seeking a personable and detail-oriented Office Administrator to manage front-desk responsibilities and provide general administrative support across the organization. · ...

  • Only for registered members San Luis Obispo $45,000 - $70,000 (USD)

    At Numotion we re on a mission to improve the lives of people with disabilities p As North America s largest provider of mobility products and services we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that su ...

  • Front Desk Agent

    2 weeks ago

    Only for registered members San Luis Obispo Full time

    Perform in a pleasant, professional and efficient manner duties related mainly to guests needs including registration checkout and cashiering ...

  • Only for registered members San Luis Obispo, CA

    A licensed therapist to join her as she builds her practice in San Luis Obispo. You would choose the days and times you work, either in person or online. · Conduct Individual, couples, and/or family sessions based on your preference as a therapistMaintain accurate and timely docu ...

  • Only for registered members Garden St San Luis Obispo, California, United States

    The Spa Front Desk Attendant welcomes guests in a warm and friendly manner and is familiar with all spa treatments. · ...

  • Only for registered members San Luis Obispo Full time $17 - $19 (USD)

    Welcome the spa guest in a warm, friendly manner. Is familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail. · ...

  • GQR Healthcare San Luis Obispo

    Job Title: Cardiac Cath Lab Registered Nurse · Cath Lab Registered Nurse Job Description · This is a travel nursing job in San Luis Obispo, California. · About GQR Healthcare · GQR's Healthcare team specializes in connecting experts within the industry to highly skilled healthcar ...

  • Front Desk Agent

    1 month ago

    Only for registered members San Luis Obispo, CA

    Perform in a pleasant, professional and efficient manner a combination of duties related mainly to guests needs including but not limited to registration checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. · ...

  • Only for registered members San Luis Obispo, CA

    This position involves performing various duties related to spa guests' needs such as welcoming guests warmly and efficiently managing their registrations and checkouts. · ...

  • Only for registered members San Luis Obispo Part time $18.04 - $18.54 (USD)

    The Member Engagement Specialist promotes new membership enrollments, engages members, manages recruitment and retention tracking. They identify prospective members, generate new leads with Program Coordinator/Director collaboration, handle phone calls regarding facility membersh ...

  • Only for registered members San Luis Obispo Part time $18.04 - $18.54 (USD)

    The Member Engagement Specialist will promote new membership enrollments, engage members, and manage recruitment and retention tracking. They will also handle phone calls, process memberships, and provide customer service. · Conduct interviews and facility tours with prospective ...

  • Only for registered members San Luis Obispo, CA

    We are currently looking to add a new member to our dynamic team for the position of Administrative Coordinator in our Housing Support Program. In Partnership with the Department of Social Services, the Housing Support Program (HSP) provides affordable housing for homeless famili ...

Jobs
>
It service desk intern
>
Jobs for It service desk intern in San Luis Obispo