Guest Service Representative - Jackson, TN
6 days ago

Job summary
The GSR is responsible for assisting guests with check-in and check-out,answers and processes all phone calls received,
plus handles all special requests for services or information,
in accordance with standard policies and procedures.
To perform this job successfully,
a individual must be able to perform each essential duty satisfactorily.
- Resolve guest complaints ensuring guest satisfaction.
- Anticipate guests needs respond promptly
& acknowledge all guests however busy whatever time of day.
Job description
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