Job Scheduler - Mulberry, United States - Spherion

Description

Spherion Staffing in Lakeland has partnered with a local manufacturing and construction company who is looking to add a customer service representative to their team. The ideal candidate will manage incoming calls, assist installation crews with project scheduling and completion.

Highlights:
Monday-Friday Schedule
Room for growth
Company will provide software knowledge training

Responsibilities:
- Communicates with all departments to track and plan job scheduling.
- Ensures that all requirements such as HOA approval, Permit approval, and materials are available prior to confirming installation date with customer.
- Data entry of all communication activity pertaining to customer accounts in CRM.
- Maintain and update scheduling system and trackers.
- Reviews all information to include site photos to ensure that it is ready for installation.
- Plans and coordinates crew & equipment assignment for each job.
- Communicating with customers.
- Follows up with customer to confirm that all contract requirements for site preparation are met prior to the day of installation and requests photos for support.
- Answering customers' questions and sending additional information.
- Keeping up with product and service information and updates.
- Communicate effectively with customers and co-workers.
- Assist Installation Crew with issues and packet completion.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Good mathematical and geographic skills
- Good communication skills
- Ability to work independently and mutlitask
- Bilingual a plus

Education:
High School

Experience:
1-4 years

Qualifications:
- High School Diploma/GED
- 2 to 5 years of Customer Service Experience
- Experience with CRM Application software
- Experience with Microsoft Office including Word, Excel and Adobe applications

Click to Apply

We offer weekly Open Interviews on:
Tuesdays and Thursdays 9am - 12pm

Cant make it during those times or you want to skip the wait....
Text us today at to schedule an interview
We are located at:
1925 East Edgewood Drive
Suite 102
Lakeland, Florida 33803

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

Communicates with all departments to track and plan job scheduling.- Ensures that all requirements such as HOA approval, Permit approval, and materials are available prior to confirming installation date with customer.- Data entry of all communication activity pertaining to customer accounts in CRM.- Maintain and update scheduling system and trackers.- Reviews all information to include site photos to ensure that it is ready for installation.- Plans and coordinates crew & equipment assignment for each job.- Communicating with customers.- Follows up with customer to confirm that all contract requirements for site preparation are met prior to the day of installation and requests photos for support.- Answering customers' questions and sending additional information.- Keeping up with product and service information and updates.- Communicate effectively with customers and co-workers.- Assist Installation Crew with issues and packet completion.

experience

1-4 years

skills

Good mathematical and geographic skills- Good communication skills- Ability to work independently and mutlitask- Bilingual a plus

qualifications

High School Diploma/GED- 2 to 5 years of Customer Service Experience- Experience with CRM Application software- Experience with Microsoft Office including Word, Excel and Adobe applications

education

High School