Jobs
>
Front Desk Agent
>
Colchester

    Front Desk Agent - Colchester, United States - Residence Inn- Colchester, VT

    Residence Inn- Colchester, VT
    Residence Inn- Colchester, VT Colchester, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

    Responsibilities
    Perform all check-in and check-out tasks
    Manage online and phone reservations
    Inform customers about payment methods and verify their credit card data
    Register guests collecting necessary information (like contact details and exact dates of their stay)
    Welcome guests upon their arrival and assign rooms
    Provide information about our hotel, available rooms, rates and amenities
    Respond to clients' complaints in a timely and professional manner
    Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
    Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    Upsell additional facilities and services, when appropriate
    Maintain updated records of bookings and payments

    Skills
    Work experience as a Hotel Front Desk Agent, Receptionist or similar role
    Understanding of how travel planning websites operate, like Booking and TripAdvisor
    Customer service attitude
    Excellent communication and organizational skills

    Job Type: Full-time

    Salary: $18.25 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift

    Supplemental pay types:

    • Bonus pay
    • Signing bonus

    Ability to commute/relocate:

    • Colchester, VT 05446: Reliably commute or planning to relocate before starting work (Preferred)

    Experience:

    • Hotel experience: 1 year (Preferred)

    Work Location: In person


  • BURLINGTON HARBOR MARINA

    Front Desk Agent

    1 week ago


    BURLINGTON HARBOR MARINA Burlington, United States

    Essential · **Responsibilities**: · - Warmly welcome guests upon their arrival, acknowledge returning guests. · - Check in arrivals ensuring proper credit is received, provide friendly orientation and respond to special requests. · - Perform all check-in and check-out tasks. · - ...

  • Hilton Garden Inn in Addison

    Front Desk Agent

    3 weeks ago


    Hilton Garden Inn in Addison Addison, United States

    The Hilton Garden Inn - Addison, IL has immediate openings for Front Desk Agents/Receptionists. Front Desk shifts are mornings 7am-3pm and/or nights 3pm-11pm. Currently, we are mostly looking to fill in the 3pm-11pm shifts. Weekend and holiday shifts are REQUIRED. · The Front Des ...


  • Residence Inn- Burlington, MA Burlington, United States

    Job Description · Job DescriptionA Hotel Front Desk Agent serves as our guests' first point of contact and manages all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago


    Aimbridge Hospitality Williston, United States

    Aimbridge Hospitality - Sonesta Extended Suites Burlington [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for info ...


  • Sugarbush Resort Burlington, United States

    Please note, this position is located at Sugarbush Resort in Warren, VT Year Round RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of din ...


  • Schluter Systems Plattsburgh, United States

    As part of a global IT Team the IT Service Desk Agent acts as the single point of contact for end users, applying customer service and technical skills to document, manage and fulfill user requests. This position plays a key role in supporting the IT team in exceeding business ex ...


  • Sugarbush Resort Waitsfield, United States

    Job Description · Please note, this position is located at Sugarbush Resort in Warren, VT · Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, di ...

  • Spire Hospitality

    Front Desk Agent

    2 weeks ago


    Spire Hospitality Stowe, United States

    JOB SUMMARY · Must provide and ensure exceptional hospitality experiences are delivered to the guest through performing all desk related functions, which includes but is not limited to, checking guests in and out, providing hotel and area information and coordinating the fulfillm ...

  • Offshore Staffing Inc

    Front Desk Agent

    1 day ago


    Offshore Staffing Inc Addison, United States

    Job Summary & Responsibilities · Position: Customer Service Professional - 5 Star Facility · Compensation: $17.00 per hour + Bonus (additional $2-$4 per hour) = Total compensation = $19-$21 per hour · Summary: · Our client is a highly specialized, elite company focused in the aut ...


  • Sugarbush Resort Richmond, United States Full time

    Please note, this position is located at Sugarbush Resort in Warren, VT · Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array ...


  • Smugglers' Notch Jeffersonville, United States Part time

    The Guest Service Desk Agent will greet guests upon arrival/departure with a warm salutation; will conduct timely, efficient and customer service oriented check-ins and check-outs to the resort while providing guidance with resort programming, package inclusions, restaurants and ...


  • Sugarbush Resort Richmond, United States

    Job Description · Please note, this position is located at Sugarbush Resort in Warren, VT · Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, ...


  • Sugarbush Resort Waitsfield, United States

    Please note, this position is located at Sugarbush Resort in Warren, VT · Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an arr ...


  • Sugarbush Resort Starksboro, United States

    Job Description · Please note, this position is located at Sugarbush Resort in Warren, VT · Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, gol ...


  • Hilton Burlington Burlington, United States

    Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...


  • Berkley Colchester, United States

    Company Details: · "Our Company provides a state of predictability which allows brokers and agents to act with confidence." · Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casua ...


  • Sugarbush Resort Burlington, United States

    Year Round · RESORT OVERVIEW: · Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do ...

  • Hilton Burlington

    Front Desk Supervisor

    50 minutes ago


    Hilton Burlington Burlington, United States

    Job Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...

  • AWOL Stowe

    Night Auditor

    1 week ago


    AWOL Stowe Stowe, United States

    $21 - $25 hourly · **Responsibilities**: · - Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages · - Prepare and distribute daily, weekly, and monthly reports to general ...

  • Aimbridge Hospitality

    Front Desk Supervisor

    3 weeks ago


    Aimbridge Hospitality Burlington, United States

    Job Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...