pain office coordinator - Ithaca, NY , USA, United States - Cayuga Medical Center

Description

Company Overview:

Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners.

We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team.

Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols.

We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer


Position Overview:

The Pain Office Coordinator is responsible for ensuring the fiscal integrity of Pain Department as well as ensuring a positive patient experience.

This role is responsible for of the Revenue Cycle Functions of the Urology Department. Excellent interpersonal skills, communication skills, computer skills, knowledge of office procedures, and ability to work independently required.


Minimum Qualifications:

• Scheduling patients in Medent and Meditech and collecting needed documents from providers such as orders, history and physical examinations, as well as other clinical documents as needed
• Registering patients to include obtaining accurate and complete demographic information, insurance information, verifying eligibility and benefits, and checking medical necessity
• Chart preparation in advance of patient appointment
• Daily charge entry and reconciliation of charges for services rendered
• Collection of medical record documentation as needed for denial management as assigned
• Collaboration with the network access team and others within the department
• Flexibility in assuming other appropriate responsibilities and duties not noted above
• Meets performance, productivity and quality goals metrics
• Attends and participates in department staff meetings and other meetings as assigned
• Responsible for escalating issues and trends to Revenue Cycle Director
• Special projects as assigned
• Minimum of high school diploma/GED with 5 years' patient access or revenue cycle experience or
• Associates Degree with 2 years' patient access or revenue cycle experience
• Minimum of five (5) years' patient access or revenue cycle experience in an institutional setting.
• Medical terminology with working knowledge of ICD-10, CPT and HCPCS codes.
• Experience using Microsoft Office suite including Word and Excel.
• Physical Requirements: Repetitive use of hands and fingers (i.e. use of computer keyboard). May require use of lifting and carrying light loads (up to 10 pounds). Sitting or standing/walking for long periods of time.

At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.

If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at

Cayuga Health System Commitment to Diversity, Equity & Inclusion

Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected.

We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people.

We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.

Cayuga Health is dedicated to our vision for diversity, equity, and inclusion. As we strive towards our vision, we welcome the opportunity to work alongside a diverse range of employees.