Escalation Specialist - Magnolia, TX
4 days ago

Job summary
As an Escalation Specialist at Align Theta Center you will play a key role in ensuring that our clients receive the highest level of care and support acting as the primary point of contact for escalated client concerns providing timely and empathetic resolutions collaborating with team members to address client needs and ensure a seamless experience maintaining accurate records of client interactions and resolutions communicating effectively with clients to ensure their concerns are addressed with care and professionalism.
Job description
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