Technology Sales Coordinator - Irving, United States - Holt Group Inc

Description

Job Summary:
The Technology Sales Coordinator is responsible for coordinating the day-to-day activities pertaining to the sale of equipment.

This role supports customers by activating, registering, subscribing, and invoicing our technology products, such as VisionLink, CAT RAM, SIS2GO, PCC, Electronic Technician (CAT ET), and SIS2.0.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development

Essential Functions:
Serves as the main contact for external customers and sales representativesUses multiple software systems simultaneouslyReconciles customer subscriptions levels and quantitiesEnsure timely subscription renewalsProvide customer support for various Caterpillar digital products and servicesManages and monitors customer access to various Caterpillar digital productsCommunicates clearly and professionally with internal and external customers and CaterpillarRequires regular and punctual employee attendanceWorks safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsModels, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionPerforms other duties as assignedKnowledge, Skills, and Abilities:Knowledge of construction equipment sales industryKnowledge of business accounting principlesExcellent oral and written communication skillsExceptional organizational, time management, and multi-tasking skillsIntermediate computer and related software applications skillsIntermediate MS Office Excel and MS Word skillsAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsAbility to interact with tact and courtesy and maintain a professional mannerThe ability to read and understand information and ideas presented in writingThe ability to listen to and understand information and ideas presented through spoken words and sentencesEducation and Experience:High school diploma or equivalent preferredUp to two years of work-related skill, knowledge, or experience is preferred

Supervisory Responsibilities:
NoneTravel:Up to 5% travel may be expected

Physical Requirements:

This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

This role frequently communicates with others, must be able to exchange accurate information in these situationsOccasionally moves materials or equipment weighing up to 10 lbs.

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and staminaRoutinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect workWork Environment:

Regularly works indoors in environmentally controlled conditionsOccasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidityFrequently works at fast pace with unscheduled interruptionsDisclaimer:Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.

They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified.

All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)