Recruiting Coordinator - New York HQ

About Avoca · Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by ...

Job description

About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, including booking jobs, qualifying leads, and driving higher revenue—all at a speed and consistency unmatched by human call centers.

We've expanded to 85 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we're building the category-defining platform for AI-driven customer engagement.

We're serving the largest brands in home services, and grew 10x in 2025. With a high-performance, in-office team in NYC, we're moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.

The Role

We're looking for a Recruiting Coordinator to be the operational backbone of Avoca's hiring engine. This role is critical to delivering a best-in-class candidate experience while keeping our recruiting process fast, organized, and scalable.

You'll work closely with recruiters, hiring managers, and candidates to ensure interviews run smoothly, communication is tight, and nothing slips through the cracks. This is a great role for someone who loves details, thrives in a high-energy environment, and wants to grow deeper into recruiting or People Ops over time.

What You'll Do

• Own end-to-end interview coordination across multiple roles and teams

• Schedule complex interview loops (onsites, panels, virtual screens) across time zones

• Act as the primary point of contact for candidates throughout the interview process

• Deliver a polished, thoughtful, and human candidate experience

• Maintain clean, accurate data in our ATS (Ashby)

• Support recruiters with pipeline management, reporting, and follow-ups

• Coordinate offer logistics and support closing processes

• Partner with hiring managers to keep interviews running on time and on plan

• Continuously improve recruiting workflows, templates, and coordination systems

What You'll Bring

• 2–4+ years of experience in People Operations, Recruiting Coordination, or HR Generalist roles

• Experience supporting recruiting processes and scheduling in a fast-paced environment

• Strong organizational skills and attention to detail

• Clear, professional communicator who is comfortable working with candidates

• Ability to manage multiple priorities and shifting timelines

• High degree of discretion when handling sensitive information

• Bonus: Experience with HRIS, ATS tools (Ashby), or high-growth startups

Who You Are

• Self-motivated, entrepreneurial, and comfortable operating in fast-moving, high-growth environments.

• Thrives on owning processes end-to-end and balancing multiple initiatives simultaneously.

• Autonomous, self-directed, and comfortable working with ambiguity.

• A proactive and effective communicator.

• You are collaborative, organized, and efficient.

• Eager to work in person at our NYC office full time.

Why Avoca

At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.