Client Success Specialist - Elkhorn

Only for registered members Elkhorn, United States

1 day ago

Default job background
Full time

Job Summary:

The Client Success Specialist at Reader Precision Solutions is responsible for managing mid-level client relationships ensuring seamless order processing and supporting account growth through proactive engagement and strategic planning.

This role serves as a key liaison between clients and internal teams addressing complex inquiries monitoring order progress and contributing to process improvements.+

Essential Duties & Responsibilities:

  • Client Engagement:
    • Manage mid-level client interactions including processing purchase orders coordinating re-quotes for existing work and building strong client relationships to support account growth.
    • Proactively engage with clients to check the status of orders provide updates resolve inquiries with professionalism efficiency.
  • Mentorship Team Development:
    • Mentor Tier team members assisting them in resolving complex issues related production client interactions.

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