Client Success Specialist - Elkhorn
1 day ago

Job Summary:
The Client Success Specialist at Reader Precision Solutions is responsible for managing mid-level client relationships ensuring seamless order processing and supporting account growth through proactive engagement and strategic planning.This role serves as a key liaison between clients and internal teams addressing complex inquiries monitoring order progress and contributing to process improvements.+
Essential Duties & Responsibilities:
- Client Engagement:
- Manage mid-level client interactions including processing purchase orders coordinating re-quotes for existing work and building strong client relationships to support account growth.
- Proactively engage with clients to check the status of orders provide updates resolve inquiries with professionalism efficiency.
- Mentorship Team Development:
- Mentor Tier team members assisting them in resolving complex issues related production client interactions.
Job description
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