- Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.
- Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensure that all employees present a neat clean appearance and wear company uniform.
- Personally demonstrate the Customer needs are the highest priority.
- Ensure food safety, quality and accuracy of orders.
- Resolve customer complaints quickly while maintaining positive customer relations.
- Greets customers with a smile, is polite and pleasant when speaking with customers.
- Works with urgency.
- Works with management and fellow employees.
- Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand.
- Demonstrates a positive and enthusiastic attitude with co-workers.
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.
- Understands and uses approved time keeping system, including accurately recording all hours worked.
- Takes action without being told, goes beyond what is simply required and maintains a high activity level.
- Provide regular feedback to the RGM on the performance of Team Members.
- Provide ongoing constructive and complimentary feedback to Team Members.
- Actively participates in the training of Team Members.
- Handle conflicts constructively and works with RGM to achieve resolution.
- Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.
- Oversee proper product preparation, rotation, portioning, cooking and holding times.
- Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.
- Perform other duties as required by manager.
- Strong preference for internal promote form Hourly Champion position.
- Must be at least 18 years old.
- Must pass background check criteria and drug test.
- Must have reliable transportation.
- Able to do basic business math.
- Able to stock shelves and coolers.
- Able to oversee and manage subordinate employees and provide direction.
- Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.
- Able to clean the parking lot and grounds surrounding the restaurant.
- Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
-
Shift Leader
4 weeks ago
Denny's Leominster, United States Full timeDennys - Leominster is looking for enthusiastic individuals to join our team in Leominster, MA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Dennys - Leominster is the right place for yo ...
-
Shift Leader
2 weeks ago
Taco Bell Leominster, United StatesShift Leader · Leominster, MA · You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs tha ...
-
Shift Leader
1 week ago
Pet Supplies Plus Fitchburg, United States**Shift Leader**; Full-time or Part-time · **Description** · If you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood · As Shift Leader at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Pro ...
-
Shift Leader
2 weeks ago
Dunkin' Ashburnham, United StatesJob Description · Description · As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. · The Shift Leader will be responsible for c ...
-
Shift Leader
3 weeks ago
Dunkin' Ashburnham, United States· As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. · The Shift Leader will be responsible for coaching Crew Members through ...
-
Shift Leader
4 weeks ago
Dunkin' Shirley, United StatesJob Description · Description · Job Summary: · * We are seeking positive, experienced individuals to join our team. Shift Leaders are responsible for supporting management in performing the daily operations of the restaurant in accordance with brand and franchise standards, engag ...
-
Shift Leader
17 hours ago
Taco Bell Leominster, United States**Role**: · Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. · **Responsibilities and Accountabilities**: · - En ...
-
Shift Leader
4 weeks ago
Dave & Buster's Natick, United States Full timeDave and Buster's - Natick is looking for enthusiastic individuals to join our team in Natick, MA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Dave and Buster's - Natick is the right pl ...
-
Shift Leader
1 week ago
Dunkin' - Franchisee Of Dunkin Donuts Westborough, United States Full timeIn 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. · Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donut ...
-
Shift Leader
2 weeks ago
Burger King Corporation Saxonville, United StatesBurger King - Shift Leader Job Description · Our Burger King franchise is looking for motivated, enthusiastic and hard-working Leaders to join our Team. Are you all about great customer service, dedication, team spirit and are looking for a chance to showcase your talents as a Sh ...
-
Shift Leader
3 weeks ago
Papa John's Worcester, United StatesShift Leader · The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations incl ...
-
Shift Leader
3 days ago
Insomnia Cookies Worcester, United StatesAs a Shift Leader at our Worcester store located at 1Kelley Sq. Worcester MA 01610, you are the captain of our bakery day or night You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership ...
-
Shift Leader
3 weeks ago
Wingstop Worcester, United StatesWingstop - 540 Southbridge St - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for managing the day-to-day aspects of a Wingstop; Help direct and train Team Members; Assist in goals driven by the GM and AGM; Be at a perfect starting point for thos ...
-
Shift Leader
1 day ago
The Halal Guys - 353 Shrewsbury Shrewsbury, United StatesJob Description · Job DescriptionThe shift lead position is the first step an hourly team member takes towards becoming a manager. One may not always be leading a shift, but as a certified shift leader, the individual will be expected to always be thinking like shift leader. The ...
-
Shift Leader
4 hours ago
Insomnia Cookies Worcester, United StatesAs a Shift Leader at our Worcester store located at 1Kelley Sq. Worcester MA 01610, you are the captain of our bakery day or night You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership ...
-
Shift Leader
2 weeks ago
Dunkin 123 Union Avenue Donuts LLC Ashland, United StatesJob Description · Job DescriptionNorthern Management Group is currently hiring SHIFT LEADERS to join our growing management team. We are a family oriented growing Network of Dunkin' locations. We currently operate 27 locations and are looking to grow Immediate openings available ...
-
Shift Leader
2 weeks ago
Dunkin' Northbridge, United StatesJob Description · Description · Here at Dunkin' we'll teach you life skills from day one - whether Dunkin' is your first job or you're making it your career. You'll be surrounded and inspired by best-in-class mentors who are finding their way towards their passion. Because we kno ...
-
Shift Leader
2 weeks ago
Dunkin' Auburn, United StatesJob Description · Description · Looking to love where you work? Want to brighten people's day by learning the secret to serving delicious coffee? Look no further and apply to be part of our Dunkin' Team · Join our fun, friendly, supportive, energizing workplace where our staff ta ...
-
Shift Leader
1 day ago
Wingstop Worcester - 1303 Worcester, United StatesJob Description · Job DescriptionMust be able to run an effective shift and direct staff. Able to be efficient in cash management and food service handling. Excellent customer service is a must and able to train staff accordingly. · ...
-
Closing Shift Leader
2 weeks ago
Michael Timothy's Dining Group Merrimack, United StatesJob Description · Job DescriptionBuckley's Bakery & Cafe is currently looking to hire an energetic hospitality driven person for a Supervisor position. We are a fast paced busy bakery cafe with outstanding bakery, sandwiches, salads and paninis in addition to our popular coffee d ...
Shift Leader - Fitchburg, United States - Taco Bell
Description
Shift LeaderFitchburg, MA
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
Role:
Support the RGM by running great shifts in a self-sufficient manner.
Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.
Responsibilities and Accountabilities:
Ensuring Consistent Customer Satisfaction
Job Requirements and Essential Functions:
The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.