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    Entry Level Customer Service Assistant - San Antonio, United States - Brand Avenue

    Brand Avenue
    Brand Avenue San Antonio, United States

    3 weeks ago

    Default job background
    Full time
    Description
    About the Role:
    An Entry Level Customer Service Assistant at Brand Avenue plays a crucial role in providing exceptional customer service to our clients. This position is ideal for individuals who are passionate about helping others and are looking to start their career in a supportive and dynamic work environment.

    Key Responsibilities


    Responsibilities:
    • Serve as the first point of contact for clients, providing assistance and support via phone, email, or in person.
    • Respond promptly to client inquiries and resolve issues effectively and efficiently.
    • Maintain accurate records of client interactions and transactions.
    • Assist in processing orders, payments, and refunds.
    • Collaborate with other departments to ensure seamless customer experiences.
    • Identify opportunities for improving customer service processes and procedures.
    • Stay informed about company products, services, and policies to provide accurate information to clients.

    Skills, Knowledge and Expertise


    Qualifications:
    • High school diploma or equivalent.
    • Strong communication and interpersonal skills.
    • Detail-oriented with excellent organizational skills.
    • Proficiency in Microsoft Office suite.
    • Ability to work well in a team environment and collaborate effectively with colleagues.
    • Previous experience in customer service or related fields is a plus but not required.

    Benefits


    Benefits:
    • Competitive monthly salary with potential for growth.
    • Opportunities for career advancement within the company.
    • Training and development programs to enhance skills and knowledge.
    • Supportive work environment that encourages continuous learning and personal development.

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