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    Host - Chicago, United States - Fabio Viviani Hospitality Group

    Fabio Viviani Hospitality Group
    Fabio Viviani Hospitality Group Chicago, United States

    4 weeks ago

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    Description

    About Us:
    Welcome to Seville, where we take pride in offering an exceptional dining experience inspired by the rich flavors of the Mediterranean. Our restaurant is known for its warm ambiance, delectable cuisine, and outstanding service. We are currently seeking a dynamic and friendly Host/Hostess to join our team and be the welcoming face of Seville.

    Position: Host/Hostess

    Job Summary:
    As a Host/Hostess at Seville, you will be the first point of contact for our guests, creating a positive and inviting atmosphere. You will manage the flow of reservations, greet guests with a warm welcome, and ensure they have an enjoyable dining experience from the moment they arrive until they depart.

    Responsibilities:

    1. Guest Reception:
      • Warmly greet guests as they enter the restaurant with a friendly and welcoming demeanor.
      • Manage the reservation book and effectively organize seating arrangements.
    2. Reservation Management:
      • Take and confirm reservations, ensuring accuracy and attention to detail.
      • Communicate effectively with the kitchen and serving staff to manage table turnover efficiently.
    3. Seating Arrangements:
      • Escort guests to their tables and present menus.
      • Pay attention to special requests and preferences to provide personalized service.
    4. Waiting Area Oversight:
      • Maintain a clean and organized waiting area.
      • Keep guests informed about the status of their tables and estimated wait times.
    5. Guest Inquiries:
      • Respond to guest inquiries regarding the menu, restaurant policies, and general information.
      • Handle guest concerns or special requests with professionalism and courtesy.
    6. Collaboration with Staff:
      • Communicate effectively with servers and kitchen staff to ensure a smooth and coordinated dining experience.
      • Relay important information, such as special occasions or dietary restrictions, to the appropriate team members.

    Qualifications:

    • Previous experience in a host/hostess or customer service role is preferred.
    • Excellent communication and interpersonal skills.
    • Positive attitude and ability to handle high-pressure situations with grace.
    • Strong organizational skills and attention to detail.
    • Ability to multitask and work in a fast-paced environment.
    • Knowledge of OpenTable or similar reservation systems is a plus.

    To Apply:
    If you are passionate about providing exceptional hospitality and creating memorable dining experiences, we invite you to apply for the Host/Hostess position at Seville. Please submit your resume.

    Seville is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply.

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