General Manager - Phoenix - JK Consultants

    JK Consultants
    JK Consultants Phoenix

    1 week ago

    Description

    An industry-leading landscape services company seeks a strategic General Manager to lead operations during its next phase of aggressive growth. This pivotal role offers the opportunity to optimize operations, drive P&L performance, and scale a multi-service business while shaping company direction through accountable leadership.
    The Role
    Strategic & Operational Leadership:

    • Own full P&L and operational accountability, driving revenue and sustainable growth through disciplined planning, execution, KPI management, and continuous improvement.
    • Lead cultural transformation to build a proactive high-performance organization.
    • Expand diversified revenue through core account development, cross-sell/upsell strategies, and strategic partnership.
    Operational Excellence:
    • Champion executive-level client experiences with clear service standards, escalation protocols, and retention practices.
    • Enhance systems and processes across planning, scheduling, purchasing, change orders, job cost, and billing.
    • Implement data-driven operating cadences using dashboard KPI reviews, and variance analysis
    Team Development:
    • Attract, develop, and retain top talent while building leadership bench strength.
    • Establish clear roles, operating rhythms, and professional growth pathways
    • Provide visible, hands-on leadership exemplifying integrity, professionalism, and accountability
    Growth and Innovation:
    • Drive profitable growth and revenue through account planning, pipeline discipline, pricing strategy and marketing including digital marketing technology.
    • Foster innovation in service offerings, including sustainability and advanced operational practices.
    Qualifications.
    • 5+ years of operational leadership experience with proven P&L responsibility.
    • Proven success leading multi-site or multi-service operations in landscape, construction, facilities, or adjacent service industries.
    • Demonstrable success in driving profitable revenue growth and strategic business transformation.
    • Exceptional interpersonal skills to manage client relationships and teams.
    • Fluency in KPI management, job-cost control, forecasting, and operational reporting
    • Strong executive communication skills.
    • Bachelor's degree required; relevant industry certifications are advantageous.
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