Operations Coordinator - Austin, TX

Summary · The Operations Coordinator is a key driver in optimizing day-to-day operations, focusing on field operations, asset management, warehouse coordination, and facility maintenance. This position is responsible for coordinating disaster response, developing and implementing ...

Job description

Summary

The Operations Coordinator is a key driver in optimizing day-to-day operations, focusing on field operations, asset management, warehouse coordination, and facility maintenance. This position is responsible for coordinating disaster response, developing and implementing standardized procedures, and ensuring resource efficiency.

Essential Duties & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

General

• Works with COO and other leaders to identify and address inefficiencies and opportunities for cost reduction.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Ensures accuracy and follows the process for all invoices, accounts payable, billing, and budget-related items as assigned. 
• Forecast, allocate, and supervise warehouse management's financial and physical resources.
• Document company standards, systematic approaches, policies, and procedures related to all operations activities. 
• Maintain clear communication with stakeholders and provide regular updates on all efforts, including crisis response efforts.

Assets

• Identify assets, supplies, materials, and equipment needed to support ADRN service offerings 
• Manage and maintain equipment, vehicles, trailers, and other assets according to organization standards.
• Develop and enforce asset management policies, procedures, and best practices, ensuring compliance with regulatory and liability requirements.
• Develop, manage, and maintain human assets (volunteers), relationships, and engagement.

Warehouse

• Maintain inventory software and coordinate warehouse product movement daily. 
• Maintain warehouse safety, security, and cleanliness standards.
• Conduct quarterly inventory counts utilizing available tools/software.
• Schedule all incoming deliveries and shipping; receive, manage, and process work order requests.
• Create inventory reports to be imported into the accounting system and ensure accuracy.
• Oversee the distribution and efficient use of resources such as food, water, and medical supplies.
• Manage logistics for transportation, including routes and schedules for aid delivery.
• Ensure adherence to safety protocols, conduct risk assessments, and collaborate on recovery efforts.

Facility Maintenance

• Oversee building and ground standards, ensuring a healthy, safe, clean, and functional environment.
• Establish and ensure that safety, security, and emergency preparedness procedures are implemented and followed.
• Oversee custodial functions and minimum quantities of key materials and supplies.
• Maintain facility request system to track and complete facility requests, issues, and standards.
• Secure and manage service contracts.

Other duties as assigned.

Requirements

Required Skills, Abilities & Expectations

• Proven ability to document core processes and train others, including volunteers.
• Demonstrated proficiency in required software applications.
• Proven ability to drive process improvement, including the effective use of technology and automation.  
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced environment. 
• Ability to work independently and resourcefully and to own initiative, with flexibility to changing priorities and an eagerness to learn.
• Set the tone on reliability, attendance, and high-performance standards.
• Experience in Google Suite. Knowledge of Asana and Slack preferred.
• Follow all ADRN policies and procedures. Completes essential training.
• Fulfill a minimum of 40 hours per week during regular office hours.
• Serve as an advocate for the ministry, striving to nurture, broaden, and develop financial and other resource opportunities to support and expand organizational and program ministry.
• Ability to positively represent the ministry of Austin Disaster Relief, including its vision and mission statement and core values, to all constituencies.
• As a Christian organization, Austin Disaster Relief Network believes it is critical that each staff member embraces the organization's religious purposes for which it exists and not only agrees with its Statement of Faith but demonstrates it in their lives on an ongoing basis.
• Ability and willingness to deploy as required.

Supervisory Responsibilities

• This position may have direct supervisory responsibilities for volunteers.

Work Environment & Physical Demands

• This position is an in-office position. 
• Prolonged periods of sitting, standing, and walking throughout facilities.
• Prolonged periods of working on a computer.
• Must be able to bend, lift 50 pounds at a time, stretch, climb, and crawl to maintain equipment and facilities.
• Must be able to perform work in a variety of weather conditions.
• Employees may be required to participate in field response efforts when the organization is supporting active disaster response, which may require additional hours worked and additional travel.   

Travel Required

• Local travel as needed.
• Travel during deployment may be necessary.

Work Authorization

• Employees must be authorized to work in the United States under Federal requirements.

Required Education and Experience

• High School Diploma or GED.
• A minimum of two years of related experience.

Preferred Education and Experience

• PMP Certification.
• Experience in inventory software, Finale or similar.
• Experience working in the nonprofit sector.

Salary Description
$45,000-$60,000