Description

Helpdesk Specialist

• About the Job:

The client is looking to add a Helpdesk Specialist to its Technical Support team.

• About You:

You should have 6-10 years of experience and be comfortable with getting around DC.

• Responsibilities include responding to technical issues through discussion with users,
  bsp;


• resolving problems within Service Level Agreements,


• providing assistance with software installation and maintenance,


• logging service requests and incidents in an incident management system,