Technical Writer - West Salem, OH, United States - The Toro Company

Description

Who Are We?

At Ditch Witch in Perry, Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people.

As a Technical Writer you will research, write, and electronically produce instructional documentation such as operator's manuals, installation instructions, and setup instructions. Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products.

*This role can be seated out of Perry, OK or West Salem, OH. In this role you will have the opportunity to work with various entities which may include Ditch Witch, Subsite, American Augers, Trencor and Hammerhead. * What Will You Do?

• Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos.
• Define and translate customer requirements into clear concise instructional documentation.
• Study and apply storyboard concepts for the creation of graphics.
• Study and apply the concept of reuse for text and graphics to obtain reduced translation cost.
• Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation.
• Manage a multi-project workload and complete all projects on time to meet production schedule requirements.
• Apply appropriate metadata to graphic communications for searching and reuse.
• Perform other duties as directed.

What Do You Need?

• Work requires the level of educational development normally acquired by completing a bachelor's degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.
• 0-3 plus years' experience in instructional documentation.
• Experience with XML; database publishing preferred. Experience with Arbortext Epic Editor or similar application is desirable.
• Experience with technical illustration, animation, and video creation required. Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate and Creo Parametric CAD software preferred.
• Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.
• Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.

Other Job-Related Components:

• Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation .
• Create graphics that comply with the Toro Style Guide for Graphic Documentation .
• Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and on-line requirements.
• Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing.

What Can We Give You?

At Ditch Witch, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits – Ditch Witch offers employees at our Perry, OK location a variety of perks, including:

• Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
• Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee.
• Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.
• Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the app, formerly the Even app.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment process for our applicants. Recruitment fraud is a potential threat to job seekers, so please be aware that throughout our recruitment process, you'll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy and related needs and conditions, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-Hybrid