Jobs
>
New Brunswick

    patient access representative - New Brunswick, NJ , USA, United States - RWJBarnabas Health

    RWJBarnabas Health
    RWJBarnabas Health New Brunswick, NJ , USA, United States

    4 weeks ago

    Default job background
    Description

    Patient Access RepresentativeReq #:

    Category:
    Billing/Collections/Registration


    Status:
    Full-Time


    Shift:
    Night


    Facility:
    RWJ New Brunswick


    Department:
    Emergency Dept Access Service


    Location:
    Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901


    Job Overview:


    The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients.

    The Patient Access Representatives ensures timely registration and promote patient satisfaction.


    Qualifications:

    Required:

    • High School diploma
    • Customer service experience

    Preferred:

    • Patient Access experience
    • Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

    Scheduling Requirements:

    • Night Shift, 11:00pm 7:30am each day
    • Rotating weekend and holiday schedule
    • Full-Time

    Essential Functions:

    • Provides excellent customer service to all patients, colleagues and other external and internal customers
    • Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling , pre-registration and/or registration based on assigned work
    • Obtains and accurately documents all demographic information
    • Obtains insurance information and initiates the verification process via third party clearinghouse
    • Completes verification of coverage of all insurances and financial clearance activity has been completed
    • Meets and exceeds department goals including accuracy, point of service collections and productivity
    • Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient
    • Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections
    • Provide back-up support to hospital cashier and complete cashier functions, as assigned
    • Completes Medicare Questionnaire on all patients that are eligible
    • Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing
    • Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned
    • Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes
    • Demonstrates a high level of efficiency, accuracy and productivity
    • Verifies accuracy of patient demographic information to avoid duplicating a medical record
    • Follows department procedures when a duplicate medical record assignment is made
    • Complies with organizational policies on Advance Directives and Patient Rights
    • Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients signatures
    • Maintains department productivity by asking for additional duties when patient flow permits
    • Makes customer needs a priority,
    • Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director
    • Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary
    • Reflects commitment to building a supportive work environment and maintains a positive attitude
    • Works closely and professionally with nursing and ancillary departments to foster a team environment
    • Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department
    • Other duties as assigned

    Benefits and Perks:


    At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.


    • Paid Time Off (PTO)
    • Medical and Prescription Drug Insurance
    • Dental and Vision Insurance
    • Retirement Plans
    • Short & Long Term Disability
    • Life & Accidental Death Insurance
    • Tuition Reimbursement
    • Health Care/Dependent Care Flexible Spending Accounts
    • Wellness Programs
    • Voluntary Benefits (e.g., Pet Insurance)
    • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
    Choosing RWJBarnabas Health


    RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.

    We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.

    As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

    RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.

    From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.

    We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

    RWJBarnabas Health is an Equal Opportunity Employer
  • Saint Peter's Healthcare System

    Access Representative

    1 week ago

    Saint Peter's Healthcare System New Brunswick, United States

    Access Representative · Saint Peters · The Access Representative will: · * Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording or required information. · * Obtain the legal signatures for consent ...

  • RWJ Barnabas

    Patient Access Representative

    1 day ago

    RWJ Barnabas New Brunswick, United States

    Job Overview: · The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representatives ensures timely registration ...

  • RWJBarnabas Health

    Patient Access Representative

    1 day ago

    RWJBarnabas Health New Brunswick, United States

    Patient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Full-Time · Shift:Night · Facility:RWJ New Brunswick · Department:Emergency Dept Access Service · Location: · Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ ...

  • RWJBarnabas Health

    Patient Access Representative

    11 hours ago

    RWJBarnabas Health Somerset, United States

    Patient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Per Diem · Shift:Day · Facility:Rutgers University Medical Grp · Department:Rutgers Call Center · Location: · Rutgers University Medical Grp, 379 Campus Drive, Somerset, NJ 08873 · Job Overv ...

  • RWJ Barnabas

    Patient Access Representative

    1 day ago

    RWJ Barnabas Somerset, United States

    Job Overview Our Patient Access Representatives is a Hybrid positions which provides prompt and consistent service to support RWJBarnabas Health s mission to become the leading academic and preferred community network throughout the state of New Jersey for patients who seek excep ...

  • RWJ Barnabas

    patient access representative

    4 weeks ago

    RWJ Barnabas Somerset, NJ , USA, United States

    Job Overview: · Our Patient Access Representatives are a hybrid positions which provides prompt and consistent service to support RWJBarnabas Health s mission to become the leading academic and preferred community network throughout the state of New Jersey for patients who seek e ...

  • JAG Physical Therapy

    Patient Access Representative

    1 day ago

    JAG Physical Therapy Edison, United States

    As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appoint ...

  • JAG Physical Therapy

    Patient Access Representative

    3 days ago

    JAG Physical Therapy Edison, United States Part time

    As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appoint ...

  • Saint Peter's Healthcare System

    Access Representative Per Diem

    21 hours ago

    Saint Peter's Healthcare System New Brunswick, United States

    Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording or required information. Obtain the legal signatures for consent for medical treatment in accordance with establi Representative, Per Diem, Hea ...

  • RWJBarnabas Health

    patient access representative

    4 weeks ago

    RWJBarnabas Health Somerset, Franklin Township, NJ , USA, United States

    Patient Access RepresentativeReq #: · Category:Billing/Collections/Registration · Status:Per Diem · Shift:Day · Facility:Rutgers University Medical Grp · Department:Rutgers Call Center · Location: · Rutgers University Medical Grp, 379 Campus Drive, Somerset, NJ 08873 · Job Overv ...

  • RWJBarnabas Health

    Patient Access Representative

    2 days ago

    RWJBarnabas Health New Brunswick, United States

    **Job Overview**: · The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representatives ensures timely registra ...

  • Community Action Committee of Pike County

    Patient Access Representative

    2 weeks ago

    Community Action Committee of Pike County Waverly, United States

    Job Description · Job DescriptionSalary: 16.02 · Our Patient Access Representatives play a key role in the center's aim to deliver patient-centered, coordinated team-based health care. Reporting to the Patient Access Coordinator, the Patient Access Representative is responsible f ...

  • Adena Health System

    Patient Access Representative

    2 days ago

    Adena Health System Waverly, United States Full time

    Summary: Schedules appointments, registers patients, verifies insurance, and provides customer service. · Responsibilities · Gather patient information (demographics, insurance, etc.) · Verify insurance coverage and refer to financial assistance if needed. · Process documents ...

  • Saint Peter's Healthcare System

    Access Representative Per Diem

    1 week ago

    Saint Peter's Healthcare System New Brunswick, United States

    Access Representative Per Diem · Emerg Dept Registration · The Access Representative Per Diem will: · * Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording or required information. · * Obtain the ...

  • Jersey City Medical Center

    Patient Access Representative

    1 week ago

    Jersey City Medical Center Jersey City, United States Full time

    Job Overview: · The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patient ...

  • KEYSTONE RURAL HEALTH CENTER

    patient access representative

    2 weeks ago

    KEYSTONE RURAL HEALTH CENTER Chambersburg, United States Full time

    Patient Access Representative · Full-Time · Weekends and holidays off · Keystone Patient Access Center is seeking an individual who is a team player with the desire and willingness to learn · Responsibilities include assisting patients and their needs by scheduling in multiple ch ...

  • Princeton Medical Group Inc

    Patient Access Representative

    3 days ago

    Princeton Medical Group Inc Princeton, United States

    Patience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support ou ...

  • Princeton Medical Group Inc

    Patient Access Representative

    1 week ago

    Princeton Medical Group Inc Princeton, United States

    Patience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support our ...

  • Princeton Medical Group Inc

    Patient Access Representative

    1 week ago

    Princeton Medical Group Inc Princeton, United States

    Patience Access RepresentativeBe a part of our talented and growing teamAre you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support our wide v ...

  • Princeton Medical Group

    Patient Access Representative

    2 weeks ago

    Princeton Medical Group Princeton, United States

    Job Description · Job DescriptionPatience Access Representative · Be a part of our talented and growing team · Are you looking for a Full-Time Patient Access Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join ...