Information Technology Support Specialist - Duck, NC
1 month ago

Job summary
The IT Support Specialist will provide on-site technical support for the U.S. Army Corps of Engineers' Engineering Research and Development Center (ERDC) Field Research Facility.This role serves as the primary point of contact for all local IT needs, ensuring smooth daily operations of computers, network devices, and related systems.
The specialist will support end users with hardware, software, and connectivity issues; coordinate with enterprise IT teams on system installations and maintenance; and maintain accurate documentation of equipment and service activities.
This position requires strong technical knowledge, hands-on troubleshooting skills, and a commitment to providing responsive, professional customer support in a research and field environment.
- Serve as the first point of contact for ERDC FRF lab customers seeking information technology-related technical assistance
- Provide end-user support for desktop and notebook systems
Job description
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