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    Implementation Analyst - Overland Park, United States - Corporate Propio Language Services

    Corporate Propio Language Services
    Corporate Propio Language Services Overland Park, United States

    2 weeks ago

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    Description
    PropioLanguage Servicesis transforming communication by developing tools and technologies that make it easier and more efficient for clients to engage with the Limited English Proficiency Population to improve access to healthcare and essential services in social services, education, legal and many others.

    We are seeking an Implementation Analyst to join our team, playing a vital role in delivering training and product implementations for clients, as well as supporting internal stakeholders. This role involves regular travel within the U.S. and requires strong project management, time management, and excellent communication skills. The Implementation Analyst will be joining the Workforce OS team and is based in Overland Park, KS.

    Key Responsibilities:
    • Lead small, straightforward implementation projects with efficiency and precision.
    • Maintain and track client implementation activities and project documentation in Salesforce and project management software.
    • Develop implementation plans, reports, and presentations for internal and external stakeholders, contributing to project status updates to ensure project success.
    • Execute implementation plans, ensuring timely achievement of project milestones and deadlines in collaboration with clients.
    • Deliver remote or onsite training and end-user support during implementation processes.
    • Conduct quality checks to ensure specifications and quality compliance for collateral and equipment.
    • Collaborate with implementation managers and teams to understand project requirements thoroughly.
    • Manage and support the order fulfillment process for collateral materials, hardware, and equipment needed for projects and clients.
    • Promptly and effectively address any issues or discrepancies that may arise.
    • Travel up to 30%.
    • Other Duties as assigned.
    Qualifications:
    • Bachelor's degree in a related field (e.g., business, project management, logistics) or equivalent related experience.
    • Fundamental project management skills.
    • Strong organizational and analytical skills with high attention to detail.
    • Excellent verbal and written communication, and strong interpersonal skills.
    • Effective follow-up skills, strategic thinking, adaptability to process changes and a strong sense of ownership.
    • Self-motivated, independent thinker with a collaborative team-oriented approach.
    • Capacity to manage multiple tasks and adapt to changing priorities.
    • Valid driver's license
    Physical Activities:
    • Walking, standing, kneeling, bending while onsite to prepare, deploy, and install equipment.
    • Continuous movement and communication for hands-on equipment demonstration and training.
    • Ability to lift objects weighing up to 45 pounds.
    Propio is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal background check, drug screen, education, and employment verification.
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