Front Desk Agent - Las Vegas, United States - Landry's

Landry's Las Vegas, United States

3 weeks ago

Description

Overview

Front Desk Agent

Customer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment.

Responsibilities

Check in and out of hotel guests
Answering guest inquiries and giving proper directions
Maintaining guest mail, messages and packages
Cleaning and stocking work areas/transporting necessary supplies
Assist in developing and distributing housekeeping reports, special room assignments, coupon issuance
Processing room charges/posting room charges
Balancing clerk/cashier postings, cash and credit transactions
Use computer and other general office equipment
Interact with all other hotel departments
Assisting guests using safe deposit boxes
Filing registration cards, back-up and all related hotel reports and paper documents
Issuing keys
Perform other duties and responsibilities as requested.
Ability to meet or exceed department customer service standards
Demonstrate good sales techniques when dealing with possible sales situations

Qualifications

Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
Ability to work efficiently, independently and cohesively, consistently producing quality results
Computer literate in Microsoft Windows applications required; LMS experience preferred.
Minimum age requirement is 18

What we offer you:

Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Pay Range

USD $ USD $18.29 /Hr.

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