- Maintain a professional relationship with patients, their families, community, treatment team, and other professionals.
- Encourage patients to medical appointments to develop that relationship and foster warm handoffs to and from community partners.
- Communicate with Care Team members (Emergency Departments, SUD Treatment Team, Behavioral, Medical, and Dental providers) to facilitate client care coordination.
- Assess patients and families for service needs.
- Community-based care navigation that includes identifying and assisting patients with resources for patients to overcome barriers to care and basic needs; such as transportation, housing, childcare arrangements, healthcare, food, employment, financial, legal, etc.
- Develop individualized and/or family strength-based service plan that is measurable with targeted outcomes.
- Remain aware of current services offered by area community partners.
- Maintain strict confidentiality in accordance with all agency policies.
- May meet with patients after appointments to review and update care plan with members of the treatment team.
- Maintain documentation of all patient encounters and complete reporting requirements according to organization standards.
- Track patient information, schedules, files, and forms in a confidential manner.
- Track patient attendance at appropriate appointments and initiate outreach and missed appointment procedures, as necessary.
- Bachelor's degree OR equivalent combination of education and experience.
- Valid driver's license - extensive local travel.
Recovery Care Navigator - Springfield, United States - Jordan Valley Community Health Center
Description
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Full-time
Description
Recovery Care Navigator
Full Time, 36 hours a week
We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and 9 paid holidays.
If you are a compassionate professional who provides exceptional quality care, Jordan Valley is for you We are Missouri's largest Federally Qualified Health Center founded in 2003 and we serve 75,000 patients each year.
The mission of Jordan Valley is to improve the health of our community by providing high-quality and accessible medical, dental, and behavioral health services to Southwest MO.
We're collaborative and believe in always going above and beyond as part of our commitment to deliver excellent care to our communityJob Overview:
The Recovery Care Navigator provides community-based and office-based care management services to patients with substance use disorder (SUD). The Recovery Care Navigator may be the first point of contact for patients.
The Recovery Care Navigator builds strong relationships with patients to help them stay engaged in medical care, adhere to their medications, assist with transportation needs, and improve overall patient outcomes.
Care Navigators are committed to removing the patient's barriers to care by identifying critical resources for patients, helping them navigate through health care services and systems, and promoting patient health.
They will work closely with the Care Team, which may include doctors, nurses and other clinical staff to support positive patient health outcomes.
This position works with the patients to provide warm handoffs and work through social determinants of health barriers that they may have.
They will be working collaboratively as a team to improve patient outcomes along the entire continuum of care.Duties:
Required Qualifications: