Investment Operations Analyst - Westlake, United States - Fidelity TalentSource LLC

Description

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Investment Analyst to work in Westlake, TX

The Team

Fidelity Charitable is looking for a Investment Operations Analyst. The Analyst will support the day-to-day operations of the Fidelity Charitable Pooled Income Fund (PIF).

Day-to-day operations of PIF include: account maintenance, facilitating additional contributions and account closures, responding to donors and income beneficiaries inquiries, leading the quarterly income distributions from the PIF, producing statements, confirmations and other communications, peer reviewing team members' work and reconciling all associated accounts. In addition, you will be involved in supporting the annual audit for the PIF and will work to improve processes & procedures. In this capacity, you will support the operational excellence of the Pooled Income Fund.

As time permits, the Analyst may be asked to support performing operational controls for the managed account program supports the annual external audit and includes market data and managed account completeness checks. Market data checks utilize FactSet and Morningstar Direct to identify upcoming corporate actions, verify large price changes and/or missing prices, along with reviewing the accuracy of security classifications shown in Advent APX. Managed account completeness checks involve comparing large data files to ensure managed accounts are visible in all relevant systems - or communicating those discrepancies via XTRACs.

The Expertise You Have

• Bachelor's Degree in Accounting or Finance with 3+ years of experience preferred, not required.
• Familiarity with investment products, including pooled investment vehicles and mutual funds
• Experience with client-facing phone calls is preferred
• Some money movement experience is preferred, but not required

The Skills You Bring

• Expertise in MS Excel (e.g. vlookup and pivot tables)
• Strong attention to detail, process-oriented and ability to multi-task and meet tight deadlines
• Interest in investment products and money movement
• Superior customer service and issue resolution skills
• Expertise in defining and supporting operational functions
• Experience opening and reviewing XTRACs a plus
• Experience in Advent APX, Morningstar Direct and/or FactSet a plus

The Value You Deliver

• Providing daily operational expertise and support for the Pooled Income Fund, including handling donor escalations and processing and/or quality checking account changes/closures
• Facilitating quarterly payments to income beneficiaries, including researching and resolving transaction discrepancies/errors
• Coordinating and reconciling routine money movement transactions
• Monitoring XTRAC queues and ensuring timely completion of any work as needed
• Supporting annual audit activities, including calculating and distributing the tiered price credit as needed
• Utilizing FactSet and/or Morningstar Direct to verify accuracy of market data as needed
• Analyzing large data sets to identify discrepancies in managed accounts between systems and communicate those discrepancies via XTRAC as needed

Dynamic Working

At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your abilities and developing your professional network, consider a role with Fidelity TalentSource.

For information about working at Fidelity TalentSource, visit

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at if you would like to request an accommodation.

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.