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    Case Manager - Charlotte, United States - The C. W. Williams Community Health Center, Inc.

    The C. W. Williams Community Health Center, Inc.
    The C. W. Williams Community Health Center, Inc. Charlotte, United States

    2 days ago

    Default job background
    Full time
    Description
    The C. W. WIlliams Community Health Center, Inc. is expanding and looking for a Case Manager to join our team. This position will provide a range of client-centered, confidential services that link clients with core care services.

    *ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
    • Assessing patient needs:​ Needs assessment is both initial and ongoing.
    • Creates care plans that match the identified needs of the client
    • Ensures all clients referred to services are eligible prior to the date of service
    • Listening to clients with compassion
    • Conducts outreach services as needed
    • Refers clients to appropriate services highlighted in the care plan
    • Screens for income supports for benefits/entitlements to advocate on behalf of client
    • Completes emergency financial assistance applications for eligible clients
    • Completes payment requests as needed for copays and other out of pocket costs
    • Documents encounters using designated client database accurately and in a timely manner
    • Develops and maintains professional relationships with social service, health and governmental agencies
    • Participates in continuous quality improvement efforts
    • Participates in regular supervision meetings, team meetings, in house training sessions and conferences as needed
    • Protects organization's value and manage risk by keeping information confidential
    • Performs other duties as assigned
    *EXPERIENCE AND EDUCATION:
    • Associates degree in any Human Services field with at least four (4) years of case management experience
    • Bachelors degree in any non-human services field with at least two (2) years of case management experience, preferred
    • Bi-lingual, preferred
    • Basic knowledge and understanding of the Case Management activities and care components of Case Management defined in the Methods and Techniques section
    • Knowledge of Behavioral Health Case Management theory and techniques required
    • Requires the ability to work as part of a dynamic, professional health care team
    • The ability to maintain accurate work records and access these records as necessary.
    • The ability to use computer and web-based systems (e.g., PC-based tools, Microsoft applications, Web-based applications)
    Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


    Job Type:
    Full-time


    Benefits:

    • Dental insurance
    • Employee assistance program
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Experience:

    • Case management: 2 years (Required)

    Language:

    • Spanish (Required)

    License/Certification:

    • Certified Case Manager (Required)

    Ability to Commute:

    • Charlotte, NC Required)

    Work Location:
    In person
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