Business Analyst - Hartford, United States - DATASOFT TECHNOLOGIES

Description

Hybrid

About The Job

Duration: 12 month+ with possibility of renewal

Location:
Hartford, CT

Pay rate:
Hourly, depending on experience

JobID: 62071

This is a Full Time W2 position.


WORK SCHEDULE:
30-40 hours per week - Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule. Selected candidates will be required to work on-site 20% of the time.

Overview

The candidate will serve in the capacity of a Business Analyst/Child Welfare Expert, collaborating with the technical and business staff on the Project in support of business processes.

This will require the candidate to analyze and complete documentation for the project in the area of child welfare; work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; assistance with training plans for new development; coordinate closely with internal and external users; and, may assist in testing, training plans, communications and business readiness plans.

Responsibilities

Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
Assistance in developing project documents.
Excellent communication, presentation, collaboration, writing and interpersonal skills.
Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
Must have very strong abstract thinking and problem-solving skills.
Provide guidance and training to agency staff as needed.

Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.

Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.

Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.

Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.

Identifies business trends and needs utilizing real data and staff feedback.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Communicates key insights and findings to team members.

Qualifications

For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings.

5+ Years' Experience in Child Welfare or related field
Product Owner and/or Product Manager certification a plus
Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers
Knowledge of agile development methodologies, including developing acceptance criteria
Knowledge of case management systems and modern web-based capabilities/applications
Knowledge of Business Process Mapping, requirements gathering and documentation processes
Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
Experience in analyzing data to draw business-relevant conclusions

About Our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services.


Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance
Vision Insurance
Short Term/Long Term Disability
Life Insurance
401 (K)

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