Client Care Manager - Kalamazoo, United States - Right at Home Kalamazoo

Description

Client Care Manager

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you

The Client Care Manager is responsible for creating extraordinary client and family experiences and ultimately manages "best in-home care" care plans.

Compensation & Benefits:

· Competitive pay ( $15.00-$20.00 an hour)

o Pay may vary by level of experience and skills

· Paid Vacation, Holidays and PTO

· Paid weekly

· Direct Deposit

· Performance Incentives

· A great working culture

· Recognition, celebrations and great team interactions

Responsibilities:

• Develop and maintain the client care plan and schedules, creating extraordinary client experiences and communicating with clients, families, care partners and referral sources.
• Plays an integral role in interfacing with clients and families to ensure safe, appropriate and meaningful care is being provided.
• Hires and manages caregivers.
• Serves as a mentor to caregivers and supports their care delivery.
• Maintains a calm, positive demeanor at all times and is able to effectively multitask in a high functioning office environment.

Requirements:

• The ideal Client Care Manager has prior experience working in the home care industry or medical office setting with five years experience.
• High school graduate or equivalent with five years of business experience.
• Outgoing people personality
• Strong computer, typing and CRM software experience and skills.
• Are able to work independently, demonstrating sound judgment.
• Be available as required for on-call duty outside of normal office hours.
• Have a valid driver's license and use of insured automobile.

If you need assistance with this application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting us. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees.

Each Right at Home office and business is independently owned and operated under a franchise agreement with Right at Home, LLC. Right at Home, LLC is not the employer or joint employer of the employees of any of its franchised offices. For comments, questions or to learn more about Right at Home, please visit