cocktail server screen door pdxsdo01 - Portland, OR , USA, United States - HMSHost Corporation
Description
Summary:
The Cocktail Server is responsible for taking food and beverage orders; entering orders quickly and in proper
sequence; serving food and beverages for guests in their section as well as other sections; coordinating with
the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the
customer at all times; performs all other responsibilities as directed by the business or as assigned by
management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store
Manager, or General Manager depending up local requirements.
Essential Functions:
Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to
ensure guest satisfaction, observes guests to respond to any additional needs
Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides
adequate napkins, etc
Presents check for payment and provides change as needed
Follows HMSHost customer service, adult beverage and cash handling policies and procedures
Keeps station clean, sets up and takes down station tables appropriately
Requirements
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Must meet state minimum age for serving alcoholic beverages
Requires at least 6 months of closely related serving experience, work experience in high volume or
fast casual dining restaurant environment preferred
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
Requires the ability to lift and/or move up to 20 lbs
Requires the ability to walk, bend, twist, and stand to perform normal job functions
Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers
Frequently immerses hands in water and water diluted with chemical solutions