E-Commerce Supervisor - Lynnfield, MA

Only for registered members Lynnfield, MA, United States

4 weeks ago

Default job background
Full time

At Whole Foods Market we are working to nourish people and the planet. We are committed to providing record-setting grocery delivery services to our Whole Foods Market On Amazon WFMOA customers This fast-growing program requires talented resilient and purpose-driven teams who are passionate about our quality products and great customer service We think you ll agree that it s a great time to join TeamWFM The Supervisor WFMOA E Commerce requires you to lean into five key areas safety quality customer service productivity and fun On a daily basis you can expect to support the WFMOA E Commerce team by ensuring a safe work environment for all Team Members reviewing the work forecasts and upholding productivity and utilization requirements meeting the overall WFMOA objectives partnering with other departments ensuring timely process flow in and out of stores helping meet customer order times proactively identifying and leading process improvement initiatives balancing labor operating balanced efficient shifts meeting production goals embracing start-up mentality emphasizing have fun Supervisors are responsible for ensuring Team Members are properly trained prepared focus jobs assisting Team Leadership implementing administering processes daily workflow reporting task delegation areas including productivity quality safety customer service achieving or exceeding Whole Foods Market expectations The Supervisor supports Team Members Team Leadership ensuring operations run smoothly Additional Responsibilities Include coordinating process flow ensure products dispatched on time meet online customer delivery promise maintain awareness in-store customer needs direct Team Members necessary satisfy delight customers respond promptly customer requests questions direct assign job duties for Team Members partner leadership areas successful continuous operations train audit support Team members perform WFMA standard operating procedures ensure proper tools available perform their jobs communicate repair replacement needed leadership report escalate systemic issues as necessary timely manner demonstrate shopping duties support TMs WFMA needs review honor Standard Operating Procedures according to WFMA practices identify address resolve safety issues Basic Qualifications Must have High School diploma or equivalent 6+ months retail experience employees retail distribution logistics environment flexibility work weekends evenings availability overtime peak seasons year-round authorization US sponsorship proficiency email Microsoft Office operations-related applications scheduling ordering software Preferred Qualifications prior experience leading others ownership own team ability learn quickly pressure fast-paced environment demonstrated analytical skills problem solve prioritize minimal guidance high energy enthusiastic displays affinity our products core values company demonstrated exceptional knowledge surrounding new products item location pricing relevant competitors industry trends communication skills written verbal wage range position $17.50-$30.20 Hourly commensurate experience Whole Foods Market offers Whole Benefits benefits include health insurance retirement plan eligibility store discount paid time access benefit programs eligibility determined applicable plan person date hire visit our careers site At Whole Foods Market provide fair equal employment opportunity all candidates race color religion national origin gender pregnancy sexual orientation gender identity expression age marital status disability legally protected characteristic hires promotes individuals solely based qualifications business needs works with Indeed LinkedIn ZipRecruiter promote opportunities company encourage recommend all candidates apply site.


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