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- Experience in Production Support and Maintenance Projects
- Worked in incident, problem and change management
- Good understanding of Service Now
- Understanding of Major incident process, strong triaging skills and excellent communication skills
- Intermediate knowledge of Devops and SRE.
- Experience in Microsoft Tech stack .Net, IIS, SSIS, SSRS, VB, Azure, SQL server
- Experience in application monitoring, log analytics, understanding of SLA, SLO, disaster recovery.
- Experience in Wealth domain COTS products
- Domain knowledge of Wealth and Banking