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West Mifflin

    Account Representative - West Mifflin, United States - Lauren Yohman - State Farm Agent

    Lauren Yohman - State Farm Agent
    Lauren Yohman - State Farm Agent West Mifflin, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    As Account Representative - State Farm Agent Team Member with Lauren Yohman - State Farm Agent, you equip our agency to continually achieve its goals. This is an inside sales jobs mixed with customer service. You will empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

    As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Lauren Yohman - State Farm Agent is eager to bring aboard your collaborative presence.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
    QUALIFICATIONS:
    • Excellent communication skills - written, verbal, and listening
      Highly organized and detail-oriented
    • Experience in customer service required
    • Experience in managing customer service preferred
    • Experience in sales or retail preferred
    • Proactive in problem-solving
    • Able to work in and manage a team environment
    • Experience in Windows computer applications
    • Able to coordinate and collaborate with others to achieve agency goals.
    • Able to succeed in a fast-paced environment
    • Able to obtain Property and Casualty License before start date
    • Able to obtain Life and Health License within first 3 months of employment
    BENEFITS:
    • Unlimited Paid time off (holidays and personal/sick days)
    • Salary plus commission/bonus
    • One remote day available
    • Growth potential/opportunities for advancement within my agency


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