Business Operations Support Specialist - Fairfax, Virginia, United States
1 hour ago
Job description
Overview
International Logic Systems, Inc. (ILS) is a government contractor located in the Washington, DC area. A CMMI Level (3), ISO 9001:2015, and ISO 27001 organization, ILS provides integrated services and flexible solutions to federal agencies and private institutions. ILS is looking for a detail-oriented Business Operations Support Specialist to support headquarters operations by assisting with weekly and monthly reporting, tracking key operational metrics, and supporting day-to-day business operations.This hybrid role requires in-office presence two days per week in Fairfax, VA.
Responsibilities
Responsibilities
The Business Operations Support Specialist will have key areas of experience including, but are not necessarily limited to, the following:
- Support the preparation and coordination of weekly, monthly, and ad-hoc operational and management reports, ensuring accuracy, consistency, and timeliness.
- Collect, organize, analyze, and consolidate data from multiple sources to support operational reporting and decision-making.
- Assist business operations leadership with day-to-day operational support activities, including tracking action items, schedules, and deliverables.
- Coordinate with internal stakeholders to gather required inputs for reports, dashboards, and operational reviews.
- Maintain documentation related to operational processes, standard operating procedures (SOPs), and internal workflows.
- Support continuous process improvement initiatives by identifying inefficiencies and recommending enhancements to operational processes.
- Assist with meeting coordination, preparation of agendas, meeting notes, and follow-up action tracking.
- Support compliance, quality assurance, and audit-related activities as needed.
- Perform other operational and administrative support tasks as assigned to ensure smooth daily operations.
Qualifications
Qualifications
- Minimum of 3–5 years of experience in business operations support, operations analysis, program support, or a similar role.
- Strong written communication skills with the ability to develop clear, concise reports, summaries, dashboards, and presentations.
- Strong analytical skills with attention to detail and the ability to work with data from multiple sources.
- Excellent verbal communication skills with the ability to collaborate effectively with all levels of management and staff.
- Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment.
- Ability to facilitate processes that require coordination and input from multiple stakeholders across different business units.
- "Big picture" thinking with the ability to understand how day-to-day activities support broader organizational goals.
- Experience supporting government contracting environments or professional services organizations is a plus.
- Highly proficient with Microsoft Office products (Excel, Word, PowerPoint, Outlook); experience with SharePoint, project tracking tools, or reporting dashboards is a plus.
Similar jobs
The IT Support Specialist at NexThreat is responsible for planning, delivering and refining customer support services. This includes installation, troubleshooting user assistance and training. · Deliver high-quality customer support services. · Diagnose and resolve incidents with ...
1 week ago
Career Support Specialist/ Supported Employment and Education Specialist
Only for registered members
+This position is grant funded and is up for renewal annually in September. · +Ensure that the vocational needs and goals of individuals on your caseload are met consistently over time. · Manage and ensure compliance for all documentation related to the supports provided to the i ...
1 week ago
We are seeking skilled professionals to join our Azure VMware Solution (AVS) operations support team. · We will be responsible for providing comprehensive 24/7 technical support for Microsoft's cloud-based VMware infrastructure. · The ideal candidate will excel in a fast-paced en ...
1 week ago
We are seeking a Logistics Support Specialist to provide administrative and logistics support to the Office of Space and Counterspace (SCS) within the Science and Technology Directorate. · The ideal candidate will have minimum 8 years of experience in government logistics, · a st ...
6 days ago
This job involves providing technical support and guidance to resolve users computer hardware and software problems. · Provides technical support and guidance to resolve users computer hardware and software problems. · ...
1 week ago
We are seeking a Sr.. IT Operations Support Specialist to join our IT Operations team. · This role bridges end-user support and infrastructure operations, providing hands-on technical assistance while supporting the stability, security, · & day-to-day operation of enterprise IT s ...
1 week ago
Seeking skilled professionals to join our Azure VMware Solution operations support team. · Provide comprehensive technical support for Microsoft's cloud-based VMware infrastructure. · ...
1 week ago
S2Technologies is actively seeking a Logistics Support Specialist to provide administrative and logistics support to the Office of Space and Counterspace (SCS) within the Science and Technology Directorate. · ...
1 month ago
Support inbox create and update tickets resolve issues provide instructions to how-to questions prioritize and triage issues review outstanding tickets daily provide status updates to ticket creators daily or when applicable until issue is resolved. · ...
2 weeks ago
We are seeking a Sr. IT Operations Support Specialist to join our IT Operations team. · Provide Tier 1/2 support for Windows desktop and laptop systems. · Serve as an escalation point for the Help Desk. · ...
1 week ago
Provide hardware and software support for Windows desktops and laptopsConfigure, test and install printers, scanners, network copier/printersUse computer images to install and configure laptops and PCsEnsure latest approved BIOS and patches are applied to PCsand laptopsSupport us ...
1 week ago
+ Provide Tier 1 technical expertise for enterprise systems assisting users with IT hardware software systems and applications hosted in the ARC/cPROBE environment. · + Accurately record and track user-reported issues using help desk software escalating complex problems to higher ...
3 days ago
· All hired employees are expected to have experience with Microsoft Copilot and / or an approved equivalent AI solution. · Description · Data Systems Analysts, Inc is seeking a User Support Specialist (Junior) to provide Tier 1 help desk support for enterprise systems hosted in ...
1 day ago
We are seeking a Sr. IT Operations Support Specialist to join our IT Operations team. · This role bridges end-user support and infrastructure operations, · providing hands-on technical assistance while supporting the stability, security, · and day-to-day operation of enterprise I ...
1 week ago
The Sales Support Specialist will play a fundamental role in contributing to the achievement of Kratos Cyber's customer success, sustainment, · and growth objectives.We are a trusted partner—driven by doing the right thing and achieving maximum success for our customers, · our pa ...
2 weeks ago
We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers toughest challenges Our culture is fast-paced and innovative We are a trusted partner driven by doing the right thing and achieving maximum success for our customers partner ...
2 weeks ago
We are seeking a Tech Support Specialist II to join our team at Net2Source Inc., a global leader in workforce solutions. · Deploy new computers to customers. · Evaluate, refurbish, and redeploy computers. · ...
2 weeks ago
++We believe that great companies are built on great cultures and we foster an environment where innovation, transparency, and continuous learning are at the core of everything we do. · ...
4 weeks ago
Who is FranConnect? · FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25+ years, the FranConnect AI-powered platform has served as the backbone for sales, operations, and marketing for over 1,500 brands and one million loca ...
1 week ago
We believe that great companies are built on great cultures. Our team is passionate, collaborative, and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. · ...
4 weeks ago