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eCommerce Product Manager - Lexington, KY, United States - Tempur Sealy
Description
Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness.
Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries.
Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur SealyOUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:
Generous Paid Time Off
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
Retirement Plan Options
Generous Employee Purchase Discounts
Pay Range:
$50,000-$71,000
What You'll Do (Essential Duties and Responsibilities):
Serve as subject matter expert for all TSI properties, experiences and feature/functionality.
Identifies areas of opportunity to improve/enhance TSI digital experiences to drive greater customer satisfaction and sales throughput.
Develop tactics that enhance customer experience leveraging customer feedback, online trends, benchmarking, marketing/brand activities, click/usage data and tech advancements.
Author business requirements:
partner with execution teams to deliver projects.
Conduct Acceptance Testing (UAT)
Define and refine web strategy across all focus areas, looking for continuous improvement of the client experience, by challenging the utility, the usability, and the interpretability of the present content and functionalities.
Develops techniques that efficiently track and monitor overall product/program performance for the purpose of creating business intelligence that will guide and enhance current and future digital initiatives.
Continuously drives new opportunities that enrich digital connectedness to consumers and retailers for assigned digital products/properties.Works with user experience and technology partners/teams to envision products that are usable and can be socialized and concept tested with audience members.
Develops and socializes product vision, strategy, roadmap and key initiatives with stakeholders and teams.Work with relevant partners to optimize, set up, and productively use site and web analysis tools (i.e., Google Analytics, Omniture, SEO and related data and tracking tags, etc.).
Create and distribute reports on site and selling Key Performance Indicators to drive sales and site improvements.Analyze site, sales, industry, category, and macro data to drive merchandising strategy for digital channels.
Drive and support the P&L through annual assortment and financial planning/analysis and ongoing financial forecasting.
Develop product placement, promotional and editorial strategies to maximize sales and margin contribution and brand/product consideration across TSI digital channels and brands.
Work with partners to execute tactics in support of strategies.Provide input as a stakeholder in the coordinated direct channel (flagship stores, call center, digital) promotional cadence.
Partner with internal marketing partners (brand, asset management, CRM, social) to create interest and drive traffic to digital touch points.
Partner with Product Marketing and Brand Marketing stakeholders to plan for and develop the presentation/presence of products across digital experiences.
Create and manage digital engagement campaigns (to drive sales, leads, sign-ups, etc.) in addition to bringing to life the digital channel components of campaigns in support of other corporate, brand marketing, product marketing, and CRM activities.
Develop effective business relationships across the organization and lead divisional initiatives in cross-functional teams in order to meet P&L objectives.
Perform competitive site benchmarking on digital content, breadth, organization and presentation.Create/refine management reporting content/process/data of digital business.
Perform other duties as assigned.
Requirements:
What You'll Need (Qualifications):
Bachelor's Degree in Business, Marketing, or related field
Minimum of 2-5 years of relevant work experience including retail merchandising, eCommerce or CPG brand management
Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
