Senior Business Analyst - New York
1 month ago

Job summary
We are seeking an analytical detail-oriented proactive Senior Business Analyst to help lead our enterprise Voice of Customer program.This individual will play a critical role in transforming customer feedback into actionable insights through comprehensive root cause analysis data extraction and cross-functional collaboration.
This position is responsible for leading root cause analysis of customer feedback identifying trends patterns and systemic issues to drive organizational improvements.
Job description
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