Banquet & Event Sales Manager - San Diego, CA

Only for registered members San Diego, CA , United States

3 hours ago

We're seeking a Banquets Manager who runs events with precision, professionalism, and follow-through. From first inquiry to final thank-you email, this role is about staying organized, responsive, and client-focused—every single time. · This position is ideal for someone with ban ...

Job description

This position is ideal for someone with banquet, catering, and event marketing experience, strong communication skills, and a desire to grow while improving systems and results. The right candidate should be equal parts relationship-builder, closer, and event pro. This role is responsible not only for managing inbound banquet and catering inquiries—but for actively generating new business through outreach, referrals, and partnerships.

Key Responsibilities

Proactively generate new banquet and catering business through: Hotel referral visits; Outreach to corporate event planners, HR teams, and executive assistants; Cold calling and emailing event coordinators and planners; Maintaining relationships with referral partners
Identify repeat, annual, and long-term corporate clients
Manage all banquet and catering events from initial lead to final execution
Respond to all event leads within 12–24 hours with professionalism and accuracy
Serve as the primary point of contact for banquet and corporate clients
Coordinate event logistics including staffing, menus, timelines, and contracts
Use and maintain a CRM (customer relationship/reputation management) system to track leads, communication, contracts, and follow-ups
Support banquet and event marketing initiatives, promotions, and outreach
Monitor post-event feedback and support reputation management efforts
Collaborate with operations, kitchen, and sales teams to ensure seamless execution
Maintain organized records, clear timelines, and consistent follow-through

Key Performance Indicators (KPIs)

Performance in this role will be measured using the following:

Lead Response Time: 95%+ of inbound banquet and catering leads responded to within 12–24 hours
Booking Conversion Rate: Percentage of qualified leads converted into booked events
Event Execution Accuracy: Minimal day-of errors; events executed according to contract and timeline
CRM Accuracy & Consistency: All leads, notes, contracts, and follow-ups properly logged and maintained in CRM
Client Satisfaction & Reviews: Positive post-event feedback and review scores
Revenue Growth: Month-over-month or year-over-year growth in banquet and catering sales
Internal Communication: Timely, clear coordination with operations and culinary teams

Qualifications

Minimum of 3 years of sales experience (required)
Proven experience in banquets, catering, or corporate event management
Experience in business or corporate banquet/event marketing (required)
CRM / customer reputation management experience (required)
Highly professional, organized, and detail-oriented
Creative thinker with a desire to grow and improve systems
Excellent written and verbal communication skills
Ability to manage multiple events and deadlines simultaneously
Creative thinker with a strong desire to grow revenue and relationships

Position Details

30-40 hours per week
Some evenings and weekends required based on event schedules

If you're responsive, organized, and comfortable finding, pursuing, and closing business, this role is built for you.

Pay: $ $32.00 per hour

Work Location: In person

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