Front Desk Agent - Fort Lauderdale, FL
15 hours ago

Job description
Under the direction of the Reception Manager, your responsibilities will be as follows:
· Greet people who come to the hotel reception
· Answer the phone, screen and route calls, take messages
· Maintain records of available rooms, reservations and rented rooms
· Register customers in the arrivals register and assign them rooms
· Respond to inquiries about the services offered by the Hotel
· Compile and verify daily registers, customer accounts, cash statements and supporting documents using computerized systems
· Present bills to guests leaving the hotel and collect monies owed.
REQUIREMENTS
· High School diploma or equivalent required
· French-English bilingualism
· Easy to communicate
· Interpersonal skills, tact, diplomacy, and politeness
· Sense of responsibility and organization
· Customer service skills (welcoming, smiling, attentive and dedicated)
· Availability to work days, evenings, and weekends
Job Type: Full-time
Pay: $15.00 per hour
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person
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