Front Desk Agent - Fort Lauderdale, FL

Only for registered members Fort Lauderdale, FL , United States

15 hours ago

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$27,000 - $38,000 (USD) per year *
* This salary range is an estimation made by beBee
Under the direction of the Reception Manager, your responsibilities will be as follows: · Greet people who come to the hotel reception · Answer the phone, screen and route calls, take messages · Maintain records of available rooms, reservations and rented rooms · Register custome ...
Job description

Under the direction of the Reception Manager, your responsibilities will be as follows:

· Greet people who come to the hotel reception

· Answer the phone, screen and route calls, take messages

· Maintain records of available rooms, reservations and rented rooms

· Register customers in the arrivals register and assign them rooms

· Respond to inquiries about the services offered by the Hotel

· Compile and verify daily registers, customer accounts, cash statements and supporting documents using computerized systems

· Present bills to guests leaving the hotel and collect monies owed.

REQUIREMENTS

· High School diploma or equivalent required

· French-English bilingualism

· Easy to communicate

· Interpersonal skills, tact, diplomacy, and politeness

· Sense of responsibility and organization

· Customer service skills (welcoming, smiling, attentive and dedicated)

· Availability to work days, evenings, and weekends

Job Type: Full-time

Pay: $15.00 per hour

Experience:

  • Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
  • Hotel experience: 1 year (Preferred)

Work Location: In person



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