Operational Project Manager - Washington, United States - Kaplan

Description

Job Title
Operational Project Manager - Financial Systems
Job Description

As an Operations Project Manager, the role is responsible for overseeing projects within the Oracle Financial Systems team and Shared Service Accounting Operations.

This requires the use of various tools such as Jira, ServiceNow, etc to track and ensure timely closure of operational items.

Load balancing and distribution of tasks based on resource availability. Scheduling of tasks and handovers between offshore and onshore resources.

Finance Operations proficiency in this role involves optimizing Oracle ERP/EPM functionality to meet project objectives by collaborating with cross-functional teams, facilitating effective communication and project execution.

Primary Responsibilities:

• Facilitate and Maintain all Operational Process Documentation
• Monitor Incident/Support Request Queues and Route them to appropriate Teams
• Create and maintain operational calendar and ensure tasks are assigned to appropriate personnel
• Ensure all work tickets have appropriate and necessary documentation/approvals before closure
• Ensure all resources have followed appropriate change management protocols
• Respond to various audit requests with appropriate documentation by coordinate requests with various team members
• Interact with outside support vendors to create and terminate user accounts for contract Personnel
• Define project scope, goals, and deliverables; incorporate input from cross-functional team members and communicate to senior stakeholders
• Establish project plans, tasks, resources, and ownership to ensure timelines are met
• Coordinate internal and external resources for the planning and execution of projects
• Proactively work to remove project obstacles, identify, and manage issue escalations, and provide support to teams balancing competing priorities
• Provide timely status reports and program summaries including scope/schedule/quality risks, project status, resource allocation, and customer impact
• Ensure that projects consider the needs of all stakeholders, internal and external, for a 360-degree purview
• Understand business processes, expectations for transition, and success rate measurements
• Contribute toward change planning as a change agent

Minimum Qualifications:

• BS in Accounting, Finance, Computer Science or related field
• 3+ years' experience operational/functional project manager in a Finance/IT Operation
• Strong expertise in Jira and Oracle ERP
• Ability to achieves project milestones while maintaining a strong focus on financial system efficiency and operational excellence.
• A high-level understanding for various back-office accounting operations
• Working knowledge of IT team operations and change management protocols as applicable to public companies
• Ability to initiate support incident tickets both internally and with Oracle and facilitate resolution of the same
• Strong written and verbal skills
• Comfortable working in virtual teams leveraging google meet
• Demonstrated problem solver and change agent

We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more
#LI-Remote

The salary range for the Operational Project Manager role is currently between $81,500 to $100,000, and the amount that is offered is based on the candidate's skills, experience and education, among other factors determined by the business.

It is within Kaplan's discretion to adjust this range based on business needs.
Location
Remote/Nationwide, USA
Additional Locations
Employee Type
Employee
Job Functional Area
Business Systems Operations & Support
Business Unit
00070 Kaplan Inc
Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.

Diversity & Inclusion Statement:
Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness.

Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization.

Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market.

Learn more about our culture.

#J-18808-Ljbffr