Client Accounts, Collections Representative - Saint Charles, IL - Doctor's Data, Inc.

    Doctor's Data, Inc.
    Doctor's Data, Inc. Saint Charles, IL

    1 week ago

    Description

    Client Accounts, Collections Representative


    The role of a Client Accounts and Collections Representative involves monitoring clients with overdue balances to obtain payment while adhering to collection laws and HIPAA regulations. Key responsibilities include pursuing collections via phone calls and form letters, sending follow-up correspondence as needed, investigating billing discrepancies, resolving client issues professionally, establishing payment plans when necessary.


    Responsibilities:

    • Pursue collection of overdue balances by phone and form letters.
    • Send form letters based on the established procedures for each client account.
    • Contact healthcare providers regarding declined credit cards or missing information.

    This position requires strong communication skills both verbally and in writing along with attention to detail organizational ability problem-solving skills proficiency in Microsoft Office software preferably experience working within medical billing laboratory environments adherence to strict confidentiality guidelines for protected health information (PHI).
    An excellent communicator detail-oriented well-organized adaptive analytical professional reliable individual who can work independently as part of a team managing multiple priorities prioritizing accuracy customer service thoroughness timeliness effectively navigating fast-paced office environment prioritizing tasks under pressure maintaining positive relationships various stakeholders.
    Key qualifications high school diploma general education degree knowledge understanding Credit Collections Laws minimum three years medical collection experience previous accounts payable preferred preference Sage 50 Peachtree Laboratory Information Management Systems LIMS Solid math foundation background handling challenging situations delivering timely results.


    '}**Benefits:** )

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