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    Sous Chef - San Francisco, United States - ISS

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    Description
    Hourly Wage


    ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status.

    The hourly pay range for this position is $28 per hour - $31 per hour.

    Work Hours

    The work hours for this position are Monday – Friday, 6:00 am to 8:00 pm, Mon-Fri.

    Key Purpose

    Sous Chef is responsible for assisting in the overall success of the food program. This entails adhering to client's culture and guidelines, OSHA, the Health Department's regulations, and Guckenheimer food quality standards.


    This position oversees the daily operational tasks, net menu's recipe execution, production sheets and pars, food purchasing, sanitation, and safety.

    In addition, the Sous Chef motivates, trains, develops, and directs all employees to accomplish the objectives of the operation.

    The general responsibilities of the position include those listed below, but Guckenheimer may identify additional responsibilities of the position. These responsibilities may differ from account to account, depending on the business needs and client requirements.

    Success Criteria


    Ensure:
    Kitchen organization and cleanliness provide a safe environment for all employees and guests
    Workplace Safety guidelines, policies, and SOPs are followed daily
    Food Safety guidelines, policies, and SOPs are followed daily
    HACCP guidelines, policies, and SOPs are followed daily
    All internal audit guidelines, policies, and SOPs are followed daily
    Guidelines, policies, and SOPs are followed daily

    Key Accountabilities

    Always provide the highest quality of service in accordance with ISS/Guckenheimer and client standards
    Utilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is provided
    Assist Executive Chef with administrative duties including, attendance, human resources and all other timelines as directed
    Monitor and review HACCP logs
    Assemble RTE menu items in accordance with recipes, following core standards for ISS/GEI for presentation, packaging, and labels
    Clean and sanitize work areas and equipment and must follow ISS/Guckenheimer, and government regulatory rules and procedures
    Support management team with taking monthly inventory
    Notify management when there are any concerns with product quantities, food/equipment safety, or any other situation that requires management attention
    Attend all meetings of the day
    Report all accidents and injuries in a timely manner
    May perform other duties and responsibilities as assigned

    Food Programs

    Ensure that high quality food items are creatively, well prepared and presented in a cost-effective manner
    Follow Guckenheimer' s food standards guidelines
    Ensure that all products and ingredients that are used are purchased following Guckenheimer' s purchasing standards and sustainability commitments
    Work with the management team to ensure that all display, catering and café service and culinary set up meet specific account standards
    Make sure all kitchen waste is disposed of properly in the most sustainable manner as supported by the client and directed

    Staff

    Train and supervise staff
    Supervise proper uniform standards following the employee handbook and established account guidelines
    Assist in staff reviews, coaching sessions, and disciplinary actions.
    Ensure that all training standards are met and documented for direct hires

    Customer Service

    Represent the company in a courteous, efficient, and professional manner in all customer, client, and employee interactions
    Interact with customers and resolve customer complaints in a friendly and service-oriented manner.
    Communicate with the Client honestly, accurately and in a timely manner. All communication including e-mail is written in a professional and organized manner

    Financial

    Review weekly participation, making recommendations if there is a noticeable change that may affect food budget or service levels
    Maintain and monitor labor with business forecasts and the budget
    Ensure that food cost meets budgetary goals each week

    Retail

    Ensure that overall café meets the standards, as well as oversee the daily appearance and upkeep of the Café as directed by client
    Supervise the proper presentation of food
    Adhere to Guckenheimer' s standards of fresh and creative décor; making sure it represents season and the food that is been served
    Edit the daily signage for proper spelling, allergens, and descriptions.

    Physical Demands & Work Environment

    Come to work properly dressed according to the dress code
    Employee must be able to work under pressure and time deadlines during peak periods
    Work in a standing position for long periods of time (up to 8 hours)
    Reach, bend, stoop, push and/or pull, and frequently lift up to 25 pounds
    Utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads


    As a global organization, ISS Group is committed to making the international community more resilient and just for all people.

    We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.

    We look to lead our industry by example and to positively influence the market wherever we operate.

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