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    Host/Hostess/Brand Ambassador - Arlington, United States - Lebanese Taverna Express

    Lebanese Taverna Express
    Lebanese Taverna Express Arlington, United States

    4 weeks ago

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    Description

    Robinson Hill, a growing hospitality group with restaurants in unique venues, is a team of caring professionals committed to the common goal of creating WOW expeRHiences - for our team and guests through living and leading with our values of Excellence, Leadership, Accountability, Respect and Community.

    We are seeking a sharp, high energy Host/Brand Ambassador for our Lebanese Taverna location at Reagan National Airport. This individual will present a positive first impression of the establishment's friendliness, excellent service and high standards. Principal duties and responsibilities include:

    • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned checkout area and present menus.
    • Answer incoming calls to the restaurant and provide appropriate service as needed.
    • Be attentive to Guests' needs throughout dining experience to ensure they receive high quality service.
    • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
    • Issue dining charges by verifying orders before submitting; and totaling bill for to-go orders as needed.
    • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for to-go orders.
    • Reconcile cash drawer by proving cash transactions; listing credit card charges for to-go orders as warranted.

    Experience and other requirements:

    • 6 months experience in a full-service or QSR restaurant preferred.
    • Read and speak English.
    • A desire to help out where needed and work as part of a team.
    • Passion for providing extraordinary service.
    • Ability to thrive in a fast-paced environment.
    • Upbeat, outgoing and positive.
    • High level of customer service skills.
    • A great deal of smiling and a love of food
    • Ability to stand on your feet for long periods of time and lift/move up to 25 lbs.

    Robinson Hill is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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