Financial Empowerment Representative - Cape Girardeau, United States - The Bank Of Missouri

Description

Job Details

Job Location
Cape Girardeau- William Street - Cape Girardeau, MO

Position Type
Full Time

Job Category
Banking

Description

Working at The Bank of Missouri

At The Bank of Missouri we know it takes great people to support the communities we serve We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.

About our Company

Staying in business for more than 125 years is hard. Really hard. If you think about it, we've endured many events, like the Great Depression and two World Wars. We've survived and thrived, thanks to our great customers and communities. We were founded on core values of accountability, community service and financial conservatism. Those principles are the reason we are still in business today. Caring for people and communities is our foundation

We've built a reputation of being financially secure and community focused. We are an independent community bank and fully intend to stay that way. We are big enough to accommodate any financial need, yet small enough to give every customer the personal treatment they deserve.

About this job:

Partner with Regional Financial Empowerment Supervisor on managing community relationships and delivering financial literacy resources. Responsible for performing full range of duties pertaining to retail and commercial loan departments in order to facilitate and enhance the customer experience.

Here are some of the great benefits you will enjoy as a member of our team:

• Competitive Salary
• Personal paid time off, as eligible and paid holidays
• 401K and Employee Stock Option Plan, as eligible
• Generous medical, dental, vision, life and disability insurance
• Fitness reimbursement
• Learning, development and growth opportunities

As a Financial Empowerment Representative you will:

• Maintain educational and professional expertise by completion of relevant on-line or in-house training, and/or through attendance at job related seminars, conferences, and workshops.
• Maintain confidentiality of customer account information. Follow established policies and procedures in responding to inquiries and requests.
• Perform full range of duties pertaining to the loan origination/closing/servicing function, including, but not limited to the following:
  • Work the renewal process with Commercial Lender by contacting borrower for information all the way through scheduling loan closing and onboarding new loan clients.
• Perform full range of duties pertaining to the retail team, including but not limited to the following:
  • Work with the retail staff to onboard new retail customers.
• Assist commercial lending and retail teams with customer communication and building of client profile in loan origination system as well as coordination of new/existing relationship meetings; Set up annual reviews with clients.
• Demonstrate ability to review files after closing to ensure that all documents are signed and checks are disbursed.
• Review loan document requirements prior to and after loan closing in conformity with compliance requirements.
• Type correspondence including memos, letters, mailings and file comments.
• Organize and maintain file system, filing correspondence and other records.
• Courteously answer and screen telephone calls.
• Conduct research on file history in preparation for client meetings or in response to auditory inquiries.
• Request yearly financial updates, annual reports, and current tax filings from borrowers.
• Handle loan exceptions and communicate with appropriate loan officers in that regard.
• Make copies of correspondence or other printed materials.
• Prepare outgoing mail and correspondence, including e-mail and for loan officers.
• Facilitate marketing and community involvement activities by performing the following duties:
• Assist the marketing liaisons in reaching market and bank-wide goals and objectives.
• Work with the Regional leadership team and marketing liaison in implementing and orchestrating appropriate strategies to help the market grow.
• Work with regional leadership to develop marketing plans, coordinate event sponsorships, coordinate client/director events.
• Coordinate with Regional Financial Empowerment Supervisor that we have proper coverage at all community sponsorships.
• Act as lead organizer of the Business Spotlight process
• Work closely with the Regional Financial Empowerment Supervisor to conduct classroom visits, deliver financial literacy resources to community partners

Qualifications for Success:
Associates Degree in business related field plus additional bank-related training and secretarial training; or three to four years related experience and/or training; or equivalent combination of education and experience.

The Bank of Missouri is an Equal Opportunity Employer