Client Relationship Manager - Concord - Terra Green Landscapes Inc

Terra Green Landscapes Inc Concord

6 days ago

Full time

Description

Job Title:

Client Relationship Manager

Summary:

Terra Green Precision Landscapes is a full-service landscape company seeking an experienced Client Relationship Manager to develop and maintain long-term relationships with clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and experience in account management.

Responsibilities:

Develop Strong Relationships: Foster trust with clients through frequent communication, mutual understanding, and meeting their needs.
Ensure High Client Satisfaction: Consistently communicate and follow up to ensure timely solutions and quality services.
Manage Maintenance Contracts: Serve as the primary contact for clients, ensuring timely solutions, satisfaction, and quality services.
Identify and Address Needs: Proactively identify client needs and concerns, addressing them promptly.
Manage Contract Renewals: Negotiate contract renewals and ensure smooth transitions.
Conduct Site Visits: Conduct property inspections, client meetings, and site visits to ensure our maintenance operations meet our commitment to innovative solutions and safe work practices.
Develop Enhancement Proposals: Identify opportunities for enhancement proposals for portfolio clients.

Requirements:

Degree in Landscaping or Related Field: Bachelor's degree in landscaping, horticulture, or a related discipline.
Strong Organization Skills: Excellent organizational skills and attention to detail.
Previous Account Management Experience: Previous experience in account management preferred.
Landscaping and Horticultural Knowledge: Training and previous experience in landscaping and horticultural practices.
Technical Skills: Proficiency with Microsoft Office Suite, Google Suite, and valid driver's license.

Benefits:

Signing Bonus: Competitive signing bonus.
Health Benefits: Comprehensive health benefits, including health, dental, vision, and life insurance.
Paid Time Off: Paid holidays, vacation time, and sick leave.
Retirement Plan: 401(k) retirement plan with company match.
Professional Development: Opportunities for learning and professional growth.
Company Vehicle: Company vehicle provided.
Cell Phone: Company-provided cell phone.
Computer: Company-provided computer equipment.
Referral Bonus: Referral bonus program.
Bonus/Incentive Pay: Performance-based bonus and incentive pay.
Culture and Environment: Collaborative work culture and excellent work environment.

Estimated Salary:

$60,000 - $80,000 per year, depending on experience.

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