Entry Client Solutions Specialist - Pontiac
14 hours ago
Job description
Our Entry Client Solutions Specialist uses their problem-solving skills with our guidelines to maintain our client records and assist our clients with updates.
Their daily interactions are with a mix of internal and external clients.We are looking for a positive team player with a strong work ethic, positive attitude, coach-able, a high sense of urgency with tasks, great attention to detail, adapts well to change, excellent organization, and some who isn't afraid to take ownership and shows pride in their work.
What You Will Be DoingUpdating and maintaining accounts
Updating and maintaining contacts
Supporting website logins
Handling general account inquiries
Assisting clients, both internal and external, via phone and email
Drafting and mailing letters and notifications to clients
Reviewing conditions supplied for applications
Various projects as assigned by leadership
What We Need From You
MUST HAVE QUALIFICATIONS:
Strong analytical and problem solving skills
Excellent verbal and written communication skills.
Proficiency in Microsoft Office (Word, Excel, etc.) is preferred
Ability to work independently and be a self-starter
High School Diploma or equivalent
Onsite attendance is required
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one.
More Reasons You'll Love Working Here Include
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change.
All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.
Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation.
This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
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